T市信访工作存在的问题及对策研究

发布时间：2017-12-28 12:22

本文关键词：T市信访工作存在的问题及对策研究　出处：《沈阳师范大学》2017年硕士论文　论文类型：学位论文

【摘要】：在我国,信访制度是一项特色的政治制度。人民群众参与政治、行使自身权利都离不开它,它更是密切联系党和群众的重要途径、也是人民群众表达利益述求的重要手段。党的十八大曾指出:“改进和寻求新的社会管理模式是构建和谐社会的必要手段。同时还应着力解决人民群众内部矛盾,保证人民群众合法权益不被侵犯,改进信访制度,充分利用人民、司法、行政这三项调解制度,将这三项制度合并起来,而且要拓宽群众诉求渠道、保证其利益和权益不被损害”。而信访工作开展的好坏,与社会稳定有着密不可分的关系。文章正是基于此背景下对T市信访工作进行深入研究。本文运用的研究方法包括文献研究法、调查问卷法以及访谈法。为了分析出国内外信访工作的研究现状,本文首先采了文献研究法对大量文献进行分析;其次运用调查问卷法,针对T市群众对当前信访工作的了解及认识情况,进行数据分析;最后采取访谈法,以T市为例在访谈相关部门的基础上收集了近三年T市信访案件等数据。文章主要分成五个章节:第一章是绪论,重点阐述该论文的研究背景、意义、发展现状、探究内容、方法以及创新点等。第二章是相关定义和理论基础,重点介绍了信访的相关定义、制度、工作程序以及对应的理论,为下文的探究提供必要的理论基础。第三章是T市信访工作现状调查和问题分析,首先对T市信访工作现状进行调查及分析,接着阐述了T市信访工作中出现的弊端和问题,并深入挖掘导致问题出现的原因。第四章是完善T市信访工作的对策及建议。最后一章是结论与展望,对全文做了总结。通过研究发现T市信访工作虽然取得了一定的成绩但也存在很多问题包括上访数量越来越多、异访现象不断、信访案件复杂及群众对政府和信访部门满意度不高导致政府公信力下降等,产生这些问题的原因不仅是由于信访本身体制、制度的不完善更是由于信访工作人员能力薄弱和信访责任追究机制不完善造成的。本文也针对这些问题提出了解决方案包括从源头上预防和降低信访案件发生、拓宽信访渠道和创新信访工作服务内容等。论文从公共管理的角度研究了信访工作,并找寻出影响信访工作的问题并针对这些问题进行改进,对完善、提升三线城市特别是T市信访工作现状有一定的借鉴意义。
[Abstract]:In our country, the system of letters and visits is a special political system. People's participation in politics and exercise of their rights are inseparable from them. It is also an important way to closely connect the party and the masses, as well as an important means for people to express their interests. The eighteen Party of the party once pointed out: "improving and seeking new social management model is the necessary means to build a harmonious society." At the same time also should concentrate on solving people's internal contradictions, to ensure people's legitimate rights and interests are not violated, improvement of the petition system, make full use of the people, the three judicial and administrative mediation system, the merger of the three systems, but also to broaden the channels of mass appeal, to ensure their interests and rights is not compromised". And the good or bad work of the letter and visit has an inseparable relationship with the social stability. This article is based on this background to the T City letter and visit work in depth research. The research methods used in this paper include literature research, questionnaire and interview. In order to research status at home and abroad and work analysis, this paper collected a large number of literature on the analysis; secondly using the questionnaire method, according to T, people know and understand the current situation of the petition work, analyzed the data; finally take interviews, taking T as the data base in the relevant departments of the interview collected T petition cases in recent three years. The article is mainly divided into five chapters: the first chapter is the introduction, focusing on the research background, significance, development status, research contents, methods and innovation points. The second chapter is the relevant definition and theoretical foundation. It focuses on the related definitions, systems, working procedures and corresponding theories of letters and visits, providing the necessary theoretical basis for the following exploration. The third chapter is the investigation and analysis of the petition work in T city. First, it investigates and analyzes the current situation of petition work in T City, then expounds the malpractices and problems in the petition work of T City, and further explores the causes of the problems. The fourth chapter is the countermeasures and suggestions to improve the work of T city's letter and visit. The last chapter is the conclusion and prospect, and summarizes the full text. Through the study found that T, the petition work has made some achievements but there are also many problems including the petition number more, visit phenomenon constantly, petition cases complicated and the masses of the government and the petition departments satisfaction is not high resulting in decline of the government credibility, the causes of these problems is not only because the petition system itself is not perfect it is due to the imperfect petition staff and weak ability of the accountability mechanism caused by. This paper also puts forward solutions to these problems, including preventing and reducing the occurrence of petition cases from the source, broadening the channels of letters and visits, and innovating the work contents of petition letters and so on. From the perspective of public management, this paper studies the work of letters and visits, and finds out the problems that affect the petition work, and improves these problems. It has a certain reference significance to improve and improve the status of petition in three tier cities, especially in T city.
【学位授予单位】：沈阳师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D632.8

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