公共危机管理视角下江西省涉警舆情应对研究

发布时间：2018-01-13 02:30

本文关键词：公共危机管理视角下江西省涉警舆情应对研究　出处：《江西财经大学》2017年硕士论文　论文类型：学位论文

【摘要】：近年来,我国进入社会全面深化改革期,利益格局调整大,思想观念变动快,社会发展过程中时常出现各阶层矛盾多、冲突剧的现象。公安机关是具有武装性质的国家治安行政力量和刑事司法力量,其依法进行社会治安的公共管理,行使国家行政权,其特殊的政治性、敏感性使之处于社会舆论的风口浪尖,警务工作倍受舆论关注,常演变为针对公安机关的负面舆情。涉警舆情应对工作已逐渐成为各级公安机关的警务工作内容之一。引导处置涉警舆情妥善得当,将给公安工作和队伍建设营造良好舆论氛围,公安事业将得到广大群众拥护;涉警舆情工作应对不当,将引发更大规模、更深层次的负面炒作,致公安队伍广受质疑和诟病,不利于公安机关各项工作的顺利开展。公共危机管理与涉警舆情管理具有双向互动作用,在公共危机管理视角下,作为具有公共管理职能的公安机关积极有效地应对涉警危机舆情、主动做好舆论引导工作,是衡量公安现代警务工作科学、进步、成熟的标志。目前,国内外在涉警舆情领域已有研究,尚未有专门结合江西省公安机关涉警舆情工作开展的研究。因此,在公共危机管理视角下,分析江西省公安机关涉警舆情的工作现状、特点、存在问题,归纳提炼出有针对性的涉警舆情工作建议和对策,为提升江西公安的队伍形象,提高江西公安的社会满意度有着积极而迫切的意义。本文概述了本课题研究的背景和意义,对研究思路作了介绍,以江西省公安机关的涉警舆情应对工作为主要研究对象,采用文献研究法、定位分析法、案例分析法、功能分析法、唯物辩证法、信息搜集法等,通过分析各种文献资料,结合当前江西省公安机关应对媒体、处置涉警舆情的工作情况以及措施、规范制度和典型事件,分析其涉警舆情应对工作的特点和存在的问题,通过归纳国外警务机构在涉警舆情应对方面的好做法,对公共危机管理视角下江西省公安机关在打击犯罪、维护法律、保障社会稳定、执行政府决策和服务群众过程中,面对质疑、抨击、歪曲和误会时引发涉警舆情时的价值取向和引导处置原则,再运用分析、比较、归纳等分析法得到相关结论,并对江西省公安机关在警务活动中引发舆情之后的角色定位、如何重塑良好正面形象,提出合理化对策建议和涉警舆情应对机制。
[Abstract]:In recent years, China has entered a period of comprehensive social reform, the interests of the pattern of adjustment, the rapid change of ideas, the process of social development often appears many contradictions among the various strata. The public security organ is the national security administrative force and the criminal judicial force which has the armed nature. It carries on the public administration of the social security according to law, exercises the state administrative power, its special political nature. Sensitivity makes it in the forefront of social public opinion, police work has attracted much attention of public opinion. It has become one of the contents of police work of public security organs at all levels. It is appropriate to guide and deal with the police public opinion. It will create a good atmosphere of public opinion for public security work and team building, and the public security cause will be supported by the masses. Improper response to the police public opinion work will lead to a larger, deeper level of negative hype, resulting in the public security team is widely questioned and criticized. It is not conducive to the smooth development of the work of public security organs. Public crisis management and public opinion management have two-way interaction, in the perspective of public crisis management. As a public security organ with the function of public administration, it is a symbol of science, progress and maturity to actively and effectively deal with the crisis of the police and take the initiative to guide the public opinion. At present, it is the symbol of the science, progress and maturity of the modern police work of public security. At home and abroad in the field of police public opinion has been studied, there has not been a special combination of police public opinion work in Jiangxi Province, therefore, in the perspective of public crisis management. This paper analyzes the current situation, characteristics and existing problems of the public opinion concerning police in Jiangxi public security organs, and summarizes the relevant suggestions and countermeasures in order to enhance the image of Jiangxi public security team. It is of positive and urgent significance to improve the social satisfaction of Jiangxi public security. This paper summarizes the background and significance of this research, and introduces the research ideas. Taking the public opinion response of public security organs in Jiangxi Province as the main research object, this paper adopts the literature research method, the positioning analysis method, the case analysis method, the function analysis method, the materialist dialectics, the information collection method and so on. Through the analysis of various documents and materials, combined with the current Jiangxi public security organs to deal with the media, handling the work of police public opinion and measures, standardize the system and typical events. This paper analyzes the characteristics and existing problems of the public opinion response of the police involved in Jiangxi Province, and analyzes the good practices of the foreign police agencies in dealing with the police public opinion. From the perspective of public crisis management, the public security organs in Jiangxi Province are cracking down on crime. In the process of maintaining the law, ensuring social stability, executing government decisions and serving the masses, the value orientation and the guiding and disposing principles when the police public opinion is involved in the process of questioning, attacking, distorting and misunderstanding are analyzed and compared. Inductive analysis and other analysis of the relevant conclusions, and Jiangxi public security organs in police activities after the role of public opinion positioning, how to reshape a good positive image, put forward rational countermeasures and public opinion related to the police public opinion response mechanism.
【学位授予单位】：江西财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D631.1

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