Good Governance,E-Government and Public Trust:A Case Study o

发布时间：2024-01-31 08:33

　　

【文章页数】：147 页

【学位级别】：博士

【文章目录】：
DEDICATION
ACKNOWLWDGEMENTS
ABSTRACT
LIST OF ABBREVIATIONS
Chapter 1.INTRODUCTION
    1.1.Introduction
    1.2.Background of the Study
    1.3.Pakistan Country Profile
        1.3.1.Federal Government
        1.3.2.Provincial Government
        1.3.3.Local Government
        1.3.4.E-Government in Pakistan
        1.3.5.Good Governance in Pakistan
    1.4.Statement of the Problem
    1.5.Research Questions
    1.6.Research Objectives
    1.7.Significance of the Study
    1.8.Organization of the Thesis
Chapter 2.LITERATURE REVIEW
    2.1.Concept of Governance
    2.2.Shift from Governance to Good Governance
    2.3.Importance of Good Governance
    2.4.Dimensions of Good Governance
        2.4.1.Voice and Accountability
        2.4.2.Rule of Law
        2.4.3.Transparency
        2.4.4.Efficiency or Ease in Administration
        2.4.5.Responsiveness
    2.5.Theories of Good Governance
        2.5.1.Theory of New Public Management(NPM)
        2.5.2.Total Quality Management(TQM)
        2.5.3.Public Choice Theory
    2.6.Concept of Trust
        2.6.1.Definition of Trust
        2.6.2.Importance of Trust
    2.7.Concept of E-government
        2.7.1.Importance of E-government
        2.7.2.Factors and Challenges Related to E-government
        2.7.3.Factors Affecting E-government
        2.7.4.Challenges Facing E-Government
    2.8.Dimensions of E-government
        2.8.1.E-administration
        2.8.2.E-services
    2.9.Association among the Variables of the Study
        2.9.1.Good Governance,E-Government and Public Trust
    2.10.Gaps in the Literature Review
    2.11.Conclusion
Chapter 3.RESEARCH FRAMEWORK
    3.1.Conceptual Framework and Developed Hypotheses of the Study
        3.1.1.Good Governance and Public Trust
        3.1.2.E-government and Public Trust
        3.1.3.Mediating Role of E-government
    3.2.Conclusion
Chapter 4.RESEARCH METHODOLOGY
    4.1.Research Design
    4.2.Population and Sampling
        4.2.1.Sample Size
    4.3.Data Collection
    4.4.Operational Definitions of Variables and Items
        4.4.1.Measurement of Variables
        4.4.2.Good Governance
        4.4.3.E-Government
        4.4.4.Public Trust
    4.5.Method of Analysis
        4.5.1.Preliminary Analysis
        4.5.2.Advanced Analysis:Structural Equation Modeling
    4.6.Conclusion
Chapter 5.RESEARCH FINDINGS AND DISCUSSION
    5.1.Analysis of Survey Response
        5.1.1.Response Rate
        5.1.2.Common Method Bias
    5.2.Diagnostic Checking
        5.2.1.Missing Data
    5.3.Correlation among Variables
    5.4.Descriptive Analysis
        5.4.1.Demographic Distributions of the Respondents
        5.4.2.Descriptive Statistics of All Variables
    5.5.Testing the Goodness of the Measure
        5.5.1.Reliability Test
    5.6.Factor Analysis
        5.6.1.Factor Analysis of Good Governance Construct
        5.6.2.Factor Analysis of E-Government and Public Trust Construct
        5.6.3.Factor Analysis of Public Trust Construct
    5.7.Measurement Model
        5.7.1.Confirmatory Factor Analysis
        5.7.2.Discriminant Validity
        5.7.3.Composite Reliability
    5.8.The Hypothesized Structural Model
        5.8.1.Structural Model Assessment and Hypothesis Testing
    5.9.Discussion
    5.10.Conclusion
Chapter 6.CONCLUSION
    6.1.Research Overview
    6.2.Summary of Findings
    6.3.Contribution to the Knowledge/Theory
    6.4.Policy Implication
    6.5.Limitations of the Study
    6.6.Future Research
    6.7.Conclusion
Bibliography
Appendix



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