突发事件中网民负面情绪的应急响应研究综述

发布时间：2018-01-23 05:04

本文关键词： 突发事件负面情绪网络舆情应急响应　出处：《情报科学》2017年11期 　论文类型：期刊论文

【摘要】：【目的/意义】突发事件应急响应的核心是调节网民负面情感,调节网民负面情感的关键是把握负面情感演化的规律。尽管各个突发事件网络舆情的产生原因和影响有所不同,但舆情发展的高峰都伴随着网民负面情感的产生和爆发。本研究的目标是得到网民负面情绪与网络舆情应急响应的研究现状,为该领域的研究提供前沿方向引导。【方法/过程】本文主要运用文献研究法、对比分析法对网民负面情绪和网络舆情应急响应的相关研究进行梳理和分析。【结果/结论】关于网民负面情绪的研究,目前主要从理论层面关注动因、影响因素,关于网络舆情应急响应的研究,目前主要是从公共管理的角度关注指标构建和策略研究,缺少结合实际事件和数据进行的实证研究,尤其是缺少网民负面情绪与网络舆情应急响应的关联研究。
[Abstract]:[objective / significance] the core of emergency response is to regulate the negative emotions of Internet users. The key to regulate the negative emotions of Internet users is to grasp the evolution of negative emotions, although the causes and effects of the network public opinion of different emergencies are different. However, the peak of the development of public opinion is accompanied by the generation and outbreak of negative emotions of Internet users. The goal of this study is to get the status quo of the research on the negative emotions of Internet users and the emergency response of Internet public opinion. This paper mainly uses the literature research method to guide the research in this field. Comparative analysis of the Internet negative emotions and network public opinion emergency response to the relevant research comb and analysis. [results / conclusions] on the Internet negative emotions, the current focus on motivation from the theoretical level. Influencing factors, the research on the emergency response of network public opinion, is mainly from the perspective of public management to focus on the construction of indicators and strategy research, lack of empirical research combined with actual events and data. In particular, the lack of Internet negative emotions and network public opinion emergency response research.
【作者单位】：南京理工大学经济管理学院;
【基金】：国家自然科学基金项目(71273132)
【分类号】：B842.6;G206
【正文快照】： 根据中国互联网络信息中心(CNNIC)发布的第38次《中国互联网络发展状况统计报告》显示,截至2016年6月,我国网民规模已达7.1亿,其中2016年上半年新增网民人数达2132万,增长率为3.1%;我国互联网普及率达到51.7%,相比2015年底提高1.3个百分点,超过全球平均水平3.1个百分点,超过亚

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