苏州地区基层医疗机构患者对基本药物制度满意度的调查及分析

发布时间：2018-03-23 00:00

本文选题：基层医疗机构　切入点：患者　出处：《中国初级卫生保健》2016年11期 　论文类型：期刊论文

【摘要】：目的了解苏州地区基层医疗机构患者对基本药物制度的满意度,并对其影响因素进行分析。方法采用分层随机抽样方法,抽取2015年1—12月在苏州市5个区(市)基层医疗机构就诊的1 250例患者进行满意度问卷调查,并对其影响因素进行分析。结果 66.88%的调查对象对基本药物制度知晓,33.12%的调查对象对基本药物制度不清楚。在知晓基本药物制度的调查对象中,对基本药物制度的满意度为(7.42±2.10)分,基本药物制度的满意率为85.89%。性别、年龄、户口类型、人均家庭收入、身体情况、关注基本药物制度和就医首选方法均对基本药物制度满意度的影响有统计学意义(P0.05),女性、年龄较大、农村户口、人均家庭收入低、身体情况较差、关注基本药物制度和就医首选社区医院等基层医疗机构的患者对基本药物制度满意度高。结论应加强基本药物制度宣传,进一步完善基本药物制度,提高患者的满意度。
[Abstract]:Objective to understand the satisfaction of patients in primary medical institutions in Suzhou and analyze the influencing factors. Methods stratified random sampling was used. A questionnaire survey was conducted among 1 250 patients who visited primary medical institutions in 5 districts (cities) of Suzhou from January to December 2015. Results 66.88% of the respondents knew about the essential drug system and 33.12% of the respondents were not clear about the essential drug system. The satisfaction rate of the essential drug system was 7.42 卤2.10, and the satisfaction rate of the essential drug system was 85.89.Sex, age, household registration type, per capita household income, physical condition, Concerned about the impact of the essential drug system and the preferred method of seeking medical treatment on the satisfaction of the essential drug system, there is a statistically significant difference in the satisfaction of the essential drug system. Women, older, older, rural hukou, low per capita household income and poor physical condition, The patients who pay close attention to the essential drug system and the primary medical institutions such as the first choice community hospital have high satisfaction with the essential drug system. Conclusion the propaganda of essential drug system should be strengthened, the essential drug system should be further improved, and the satisfaction degree of patients should be improved.
【作者单位】：苏州市第五人民医院;
【分类号】：R95

【相似文献】