药监系统公务员的工作倦怠三维度发展模式

发布时间：2018-07-04 10:01

本文选题：倦怠 + 发展模式　；参考：《中国心理卫生杂志》2015年12期

【摘要】：目的:通过对公务员倦怠发生发展过程的动态变化及其影响因素的研究,考察工作要求、工作资源与人格在倦怠动态发展中的不同作用模式。方法:以158名药监系统公务员为研究对象,采用间隔为3个月两个时间点(时间点1、时间点2)的半纵向研究,用职业倦怠量表(MBI-GS)测量倦怠三维度(情绪衰竭、讥诮感、专业效能感低落)、工作压力源调查表(OSI-2)测量工作要求、美国流调中心的问卷(MIDUS)测量工作资源、大五人格问卷(NEO-FFI)测量人格特点。结果:时间点1的工作要求直接正向预测时间点1的情绪衰竭(β=0.45),同时通过情绪衰竭间接影响讥诮感和专业效能感低落;时间点1的工作资源直接负向预测时间点2的讥诮感(β=-0.39);时间点l的责任性正向预测时间点2的倦怠(β=0.25),时间点1的神经质正向预测时间点2的倦怠(β=0.36),时间点1的宜人性负向预测时间点2的倦怠(β=-0.31);时间点1的外向性通过工作资源间接影响倦怠(β=0.25),时间点1的开放性通过工作要求间接影响倦怠(β=0.27)。结论:工作要求与情绪衰竭存在高相关,而工作资源缺乏与讥诮感高相关,人格则以一种直接或者间接的方式影响倦怠感。
[Abstract]:Objective: to study the dynamic changes of civil servant burnout and its influencing factors, and to investigate the different roles of job requirements, job resources and personality in the dynamic development of burnout. Methods: one hundred and fifty-eight civil servants in the drug administration system were studied by using a semi-longitudinal study at two time points (time point 1, time point 2) at 3 months. The three dimensional burnout (emotional exhaustion, scoffing feeling) was measured with MBI-GS. Job stressors questionnaire (OSI-2) measured job resource (Midus) and Big five Personality questionnaire (NEO-FFI) measured personality characteristics. Results: the work of time point 1 required direct positive prediction of emotional exhaustion at time point 1 (尾 0.45), and indirectly affected scoffery and low professional efficacy through emotional exhaustion. The work resources of time point 1 directly and negatively predicted the scoff of time point 2 (尾 -0.39), the duty of time point l positively predicted the burnout of time point 2 (尾 0.25), the neuroticism of time point 1 the burnout of time point 2 (尾 0.36), the appropriate time point 1, the tiredness of time point 1. Human nature negatively predicted burnout at time point 2 (尾 -0.31), extroversion of time point 1 indirectly affected burnout (尾 -0.25) through job resources, and openness of time point 1 indirectly affected burnout through job requirement (尾 0.27). Conclusion: there is a high correlation between job requirements and emotional exhaustion, while lack of job resources is highly correlated with ridicule, and personality affects burnout in a direct or indirect way.
【作者单位】：中国食品药品检定研究院;北京大学心理系;百度在线网络技术(北京)有限公司;
【分类号】：R95

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