调解语言研究

发布时间：2018-04-21 12:29

本文选题：调解语言 + 调解能力　；参考：《中国政法大学》2011年硕士论文

【摘要】：调解制度在我国有着悠久的历史,它根植于我国传统文化的土壤,是一种有效的纠纷解决机制。调解离不开语言,它是一种用语言来进行的活动,调解中语言的运用情况往往决定着调解的成功与失败。因此,相对于调解制度在我国的重要性以及语言本身在调解中的重要性而言,研究调解语言十分必要。在某种意义上,研究调解语言本身就是对调解实践的最直接而有效的研究。本文以调解语言为研究对象,对调解语言运用的文化背景、语言运用艺术以及调解中非语言交际手段等进行探讨,旨在通过以法学为基础,结合语言学、心理学等学科的知识进行交叉学科的研究,探讨如何在调解实践中提高语言运用能力,从而提高调解能力,继而提高调解成功的几率。本文除了引言和结论外,主体部分由三章组成。引言部分,阐述了调解语言的研究现状、本文写作的意义与方法。一方面,通过对调解语言研究现状的综述与分析,指出本文研究的理论意义和实践意义。另一方面,介绍了本文个案分析的研究方法、描述性的研究方法和交叉学科的研究方法, 第一章,阐述了我国源远流长的调解制度。从调解的文化背景出发,介绍了传统调解制度中特有的“调人”与当今调解制度中的法院调解及民间调解现象,简要描述了“调人”的演变及其在调解中的作用,指出“调人”和当今调解人在调解中是通过运用语言来化解纠纷的事实;文章进而探讨调解与语言的关系,分析指出语言具有调解的功能,并在现代汉语有着深厚的文化积淀,形成了特有的调解语言现象。而在调解实践中,语言确实发挥着举足轻重的作用,调解人的语言运用能力直接影响着调解的成功几率。因此,探讨调解中的语言艺术就显得十分必要。第二章,主要探讨了调解语言艺术。在调解实践中要注重综合考量“法”“理”“情”这三个方面,而调解语言的运用则要根据纠纷的具体情况而具有一定的原则性和策略性,本章进而阐述了调解能力与调解语言运用能力之间的关系,指出提高调解语言运用能力必须注意调解技巧的选择,在调解过程中要把口头用语与书面用语相结合、自身语言与他人语言相结合,从而充分发挥主观能动性来促成调解。本章辅以三个典型调解案例,通过对个案的分析可以看出:调解人之所以能针对性的运用调解语言成功化解纠纷,大多是凭借他们在实践中慢慢摸索的经验,而他们可能已经意识到调解成功要具备相关学科的素养,但却并不具备相关学科的系统知识,如语言学、心理学知识等。最后指出,调解人必须具备相关的学科素养,方能真正提高调解语言运用能力,从而提高调解能力。第三章,探讨了调解实践中的非语言交际手段,具体包括体态语、副语言和时空控制。非语言交际手段在调解实践中有着特殊而微妙的作用。调解过程本身作为一个交际过程,其是否能够有效完成,还依赖于调解中非语言交际手段的运用。调解人只有灵活适时地运用非语言交际手段,如调解人员注意把握调解中体态语、副语言和时空控制的运用等,才能及时有效地化解纠纷,做到案结事了。结论部分,就如何提高调解语言运用能力进行了总结。同时指出,语言的智慧和技巧来自实践的磨砺和经验的积累。相对于调解语言本身的趣味性及其在调解中的重要性而言,调解语言仍然具有研究的空间。在受传统文化影响且具有调解传统的我国,调解语言研究有着重要的实践意义。
[Abstract]:Mediation system has a long history in our country. It is rooted in the soil of traditional culture in our country. It is an effective dispute settlement mechanism. Mediation can not be separated from language. It is a kind of activities carried out in language. The application of language in mediation often determines the success and failure of mediation. Therefore, it is important to the mediation system in our country. In terms of the importance of the language and the language itself in mediation, it is necessary to study the mediating language. In a sense, the study of the mediating language itself is the most direct and effective study of the practice of mediation.
This paper, taking the mediation language as the research object, discusses the cultural background of the use of the mediation language, the art of language use and the means of non language communication in mediation. The purpose of this study is to study how to improve the use of language in the practice of mediation on the basis of Jurisprudence and combining the knowledge of linguistics, psychology and other disciplines. In addition to the introduction and conclusion, the main body consists of three chapters.
In the introduction part, the research status of mediation language and the meaning and method of this paper are expounded. On the one hand, the theoretical and practical significance of the research are pointed out through the summary and analysis of the research status of the mediation language. On the other hand, the research method, descriptive research method and cross disciplinary research method are introduced. Law,
The first chapter expounds the long - standing mediation system in our country. From the cultural background of mediation, it introduces the mediation and civil mediation in the traditional mediation system and the current mediation system, briefly describes the evolution of the "mediation" and its role in mediation, and points out that the "mediation" and the modem mediator are in the mediation system. Mediation is through the use of language to resolve disputes; the article then discusses the relationship between mediation and language, analyzes the function of the mediation, and has a profound cultural accumulation in modern Chinese, forming a unique mediating language phenomenon. In the practice of mediation, the language does play an important role, the mediator is mediator. The ability to use language directly affects the probability of success in mediation. Therefore, it is very necessary to explore language art in mediation.
The second chapter mainly discusses the art of mediation language. In the practice of mediation, we should pay attention to the three aspects of the comprehensive examination of "law", "reason" and "emotion", while the application of the mediation language has a certain principle and strategy according to the specific situation of the dispute, and this chapter expounds the relationship between the ability of the mediation and the ability to use the mediation language. It is pointed out that it is necessary to pay attention to the choice of mediation skills to improve the ability to use the mediation language. In the process of mediation, it is necessary to combine the oral language with the written language, and combine the language with the other's language, so as to give full play to the subjective initiative to facilitate the mediation. This chapter is supplemented by three typical cases of mediation. Through the analysis of the case, we can see that mediation The reason why people can successfully resolve disputes by using the mediation language is mostly by their experience in practice, and they may have realized that the success of the mediation should have the quality of the related disciplines, but they do not have systematic knowledge of relevant disciplines, such as language and psychology. Finally, the mediator must With the relevant discipline accomplishment, we can really improve the ability of mediation language and enhance the ability of mediation.
The third chapter discusses the non-verbal communication means in the practice of mediation, including body language, paralanguage and time and space control. Nonverbal communication has a special and subtle role in mediation practice. As a communicative process, the process of mediation itself can be effectively completed, and it also depends on the use of non-verbal communication means in mediation. Only with the flexible and timely use of non-verbal communication means, the mediators, such as the mediator's attention to the body language in mediation, the use of paralanguage and the use of space-time control, can resolve disputes in time and effectively, and do the case.
The conclusion is a summary of how to improve the ability to use the mediation language. At the same time, it is pointed out that the wisdom and skill of language comes from the practice and the accumulation of experience. As to the interest of mediating language itself and its importance in mediation, the language of mediation still has a research space. In traditional China, the study of mediation language is of great practical significance.

【学位授予单位】：中国政法大学
【学位级别】：硕士
【学位授予年份】：2011
【分类号】：D90-055

【参考文献】