消费者反悔权期限制度完善

发布时间：2018-05-06 01:45

本文选题：反悔权 + 反悔权期限　；参考：《中国政法大学》2016年硕士论文

【摘要】：在远程购物中,消费者和经营者掌握的信息不同,双方地位不对等,消费者合法权益易受损,反悔权能够矫正信息不对称导致的不公平、减少消费者非理性消费的损失。反悔权的行使不是损害经营者的利益,是为了使消费者与经营者的地位对等,更好地保护消费者。因为新消法在反悔权制度上对消费者的保护力度不够,所以消费者在适用反悔权的过程中,遇到诸多障碍。实践中消费者反悔权期限制度存在如下问题:消费者反悔权期限的起算点标准单一,反悔权期限的长度过短,没有反悔权期间延长的相关规定,导致反悔权期限制度的缺陷的原因有立法考虑不够全面,反悔权制度导致的障碍和相应的理论障碍。因此需要完善相关立法来解决实践中存在的问题。具体而言,本文正文分为三个部分:第一部分简单介绍下反悔权的概念和性质和我国现行的反悔权制度,提出我国现行消费者反悔权期限制度在实践上存在的问题,第一是我国消费者反悔权期限起算点标准单一,第二是反悔权的长度不够长,第三是缺乏反悔权期限期间延长的规定。第二部分逐一对消费者期限制度缺陷的成因进行剖析。第一是立法考虑不够全面导致消费者期限制度的缺陷,逐一分析反悔权起算点标准单一,期限长度不够长,缺乏期限期间延长规定的立法原因。第二是反悔权制度构建的障碍导致反悔权期限制度的缺陷,分别从消费者道德风险导致的反悔权的滥用和经营者不正当竞争导致的滥用的分析。第三是反悔权制度构建的理论障碍导致反悔权期限制度的缺陷。第三部分笔者提出完善消费者反悔权期限制度首先应构建诚实信用的市场环境,将诚实信用原则引入消费者反悔权期限制度中,完善反不正当竞争法和垄断法相关立法,避免消费者和经营者滥用反悔权的情况。根据公平,兼顾效率,保障契约自由,保护处于弱势地位的消费者的原则,通过对国外消费者反悔权期限制度的分析与借鉴,笔者提出期限的起算点应与经营者的告知义务相联系的起算点标准,因为如果消费者不知道自己拥有此项权利,并且不知如何行使,那么此项权利的存在没有任何的意义,法律应规定经营者的告知义务,消费者反悔权的期限长度应适当扩大,如果经营者没有及时履行告知义务或者履行告知义务不全面,那么应将反悔权期限长度延长至一个月,以充分保护消费者的反悔权,实现实质正义。
[Abstract]:In the distance shopping, the information between the consumer and the operator is different, the status of the two sides is not equal, the legitimate rights and interests of the consumers are easily damaged. The right of RET can correct the unfair information caused by the information and reduce the loss of consumers' irrational consumption. The exercise of the right of rep is not to harm the interests of the operators, and to make the consumers and the operators in the land. In the process of applying the right to repent, there are many obstacles. There are some problems in the limit degree of the consumer's right of regret in practice: the standard of the starting point of the time limit for the consumer's right of regret is single, and the length of the right of rep is long. The reasons for the limitation of the limit degree of the period of remorse are short, the reason of the limitation of the remorse right period is not comprehensive, the obstacle of the remorse system and the corresponding theoretical obstacles. Therefore, the relevant legislation should be perfected to solve the problems in practice. The body of this article is divided into three parts: the first part. This paper simply introduces the concept and nature of the right of remorse and the current remorse right system in our country, and puts forward the existing problems in the practice of the limit degree of the current consumer's right of regret in our country. The first is that the standard of the starting point of the term of remorse for consumers in our country is single, the second is that the length of the right of remorse is not long enough, and the third is the extension of the period of the lack of remorse right. The second part analyzes the causes of the defects of the consumer term system one by one. The first is that the legislative consideration is not enough to lead to the defects of the consumer time limit system. One by one, the standard of the starting point of the repent right is single, the length is not long enough and the reasons for the extension of the provisions during the period of lack of time limit. The second is the obstacle to the construction of the right of Rep. The limitation of the limit of the period of remorse, the abuse of the right of remorse caused by the consumer moral hazard and the misuse caused by the unfair competition of the operator. The third is the defect of the limitation of the period of remorse due to the theoretical obstacle of the construction of the right of remorse. The third part of the author proposes to improve the limit degree of the right of the consumer's remorse. Building a market environment of honesty and credit, introducing the principle of honesty and credit into the limit of the consumer's right of Rep, perfecting the legislation related to the anti unfair competition law and monopoly law, avoiding the abuse of the right of repent by consumers and operators. The analysis and reference of the limit degree of the foreign consumers' right of repant right period, I put forward the starting point that the starting point should be related to the operator's duty of notification, because if the consumer does not know that he owns the right and does not know how to exercise it, then the right is in no sense, the law should stipulate the operator. The length of the right of remorse of the consumer should be extended properly. If the operator does not fulfill the obligation of notification in time or is not fully informed, the length of the right of remorse should be extended to one month to fully protect the consumer's right of remorse and achieve substantial positive meaning.

【学位授予单位】：中国政法大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D923.8

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