消费者权益保护法中冷静期权利比较研究

发布时间：2018-06-30 09:23

本文选题：消费者 + 经营者　；参考：《兰州大学》2015年硕士论文

【摘要】：在2013年新修订的《消费者权益保护法》中,规定了消费者在购买特定商品或服务后享有“退货权”,该权利对于保护消费者合法利益、规制经营者的销售行为影响重大。我国规定的“退货权”实际上就是欧美发达国家已然存在的冷静期权利,但我国法律仅仅在《消费者权益保护法》中以法条形式作出简单的规定,而未对这一权利进行明文定义和具体规范,让其法律之运行处于有实无名和解释困难的状态,尽快完善该权利对于消费者利益保护意义重大。冷静期权利是指在特定的商品交易中,消费者在购买商品或者服务后在一定期限内能够单方面无条件的解除合同的权利,在这--冷静期内解除合同不需要说明任何理由和承担任何补偿性费用。冷静期权利是市场经济发展、私法化思潮进步和弱者权益保护的产物,意义在于对掌握商品各项属性的经营者的规制,对处于弱势一方的消费群体以倾斜保护,最终实现市场经济的平稳、和谐及良性发展。在我国法律体系中建立冷静期权利,不仅能合理、有效的规制现今变化多端的消费模式,而且对于我国消费者权益保护体系的完善有着重要作用。本文主要分为三个部分,第一部分首先介绍发达国家冷静期的产生背景、定义和特征,并结合我国学者对冷静期权利的性质分析,得出应将冷静期权利纳入经济法范畴进行系统规定的结论,最后从不同角度分析了冷静期权利的合理性；第二部分是通过列举国外发达国家冷静期权利的方式,分析各国冷静期权利的特点,结合我国冷静期权利的发展历程,对比得出国内外消费者保护体系中冷静期权利的差异所在；第三部分是以具体案例和调查报告为切入点,分析我国冷静期权利的运行现状和不足之处,并具体思考如何完善冷静期权利,最后结合我国《消费者权益保护法》中已然存在的冷静期权利提出意见,对建立我国独特的消费者权益保护法体系的立法展望。
[Abstract]:In the newly revised Consumer Rights and interests Protection Act of 2013, consumers have the right to return goods after purchasing specific goods or services. This right has a great impact on protecting the legitimate interests of consumers and regulating the sales behavior of operators. The "right to return goods" stipulated in our country is in fact a cooling-off right that already exists in developed countries in Europe and America. However, our law only makes a simple provision in the form of a legal article in the Consumer Rights and interests Protection Law. However, this right has not been defined and regulated explicitly, so that the operation of the law is in a state of unnamed and difficult to interpret. It is of great significance to improve the right for the protection of consumers' interests as soon as possible. The right of cooling-off refers to the right of consumers to terminate the contract unilaterally and unconditionally within a certain period of time after purchasing goods or services in a specific commodity transaction. The termination of the contract during this-cooling-off period does not require any justification and any compensatory costs. The rights in the cooling-off period are the product of the development of market economy, the progress of the trend of thought in private law and the protection of the rights and interests of the weak. The significance lies in the regulation of the operators who master the attributes of the commodities and the protection of the consumer groups on the weak side. Finally realize the stable, harmonious and benign development of market economy. Establishing the right of cooling-off period in our country's legal system can not only regulate the changing consumption pattern reasonably and effectively, but also play an important role in perfecting the system of protecting the rights and interests of consumers in our country. This paper is divided into three parts. The first part introduces the background, definition and characteristics of the cooling-off period in developed countries, and analyzes the nature of the right to the cooling-off period by Chinese scholars. The conclusion is that the right of cooling-off period should be brought into the category of economic law for systematic regulation. Finally, the rationality of the right of cooling-off period is analyzed from different angles. The second part is the way of enumerating the right of cooling-off period in developed countries. By analyzing the characteristics of rights in cooling-off period and combining the development course of rights in cooling-off period in China, the author compares the differences of rights in cooling-off period between domestic and foreign consumer protection systems. The third part is based on specific cases and investigation reports. This paper analyzes the current situation and deficiencies of the rights in the cooling-off period in our country, and thinks about how to perfect the rights in the cooling-off period. Finally, the author puts forward some opinions on the rights of the cooling-off period which already exist in the Law of Protection of Consumer Rights and interests in China. The legislative outlook for the establishment of a unique system of consumer rights and interests protection in China.
【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D923.8

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