我国网络团购消费者权益保护问题研究

发布时间：2018-07-03 00:36

本文选题：网络团购 + 网络团购消费者　；参考：《河北经贸大学》2015年硕士论文

【摘要】：现代网络科技的迅猛发展，不仅改变了信息的传播方式和交流习惯，而且从各个方面改变着我们的生活方式和生活习惯，影响着整个社会组织结构和经济制度的形成。随着网络经济的不断发展，网络购物衍生出各种各样的新形式。网络团购就是顺应这一潮流的产物。现代人们生活节奏加快，而网络团购满足了我们追求便捷、实惠的购物心态，获得了大众越来越多的关注。在网络团购繁荣浮华的背后，现实中也不断被爆出各种侵害消费者权益的事件，质量欺诈、虚标高价、消费限制、各种名目的隐形消费等问题层出不穷。网络团购不同于一般的传统交易，同时还有电子商务纠纷处理的特点。因此，处理网络团购纠纷更为复杂。网络团购消费者权益保护问题成为亟待研究的课题。本文从国内网络团购现状出发，采用比较分析，归纳总结等多种方法,分析造成团购消费者权益受侵害的原因，并在借鉴其他国家和地区司法实践的基础上，提出一些可行的建议。本文分为四部分来对网络团购中的消费者权益保护问题进行阐述：第一部分是我国网络团购中消费者权益保护概述，阐述了什么是网络团购，对比网络团购与传统购物、网络购物的优缺点，分析网络团购的基本模式以及网络团购的参与主体。第二部分归纳了网络团购中消费者权益受到侵害的具体表现并分析造成受侵害的原因。第三部是有关国家和地区在网络交易中对消费者权益保护的相关制度及对我国的启示。第四部分是本篇论文的核心内容，是在以上分析研究的基础上对我国网络团购中保护消费者权益体系的构建提出一些可行的建议。主要内容包括：完善我国网络团购消费者的安全权、公平交易权、获得赔偿权等方面的法律法规，，加强网络团购的行政监管，建立网络团购消费争端解决机制等方面。
[Abstract]:The rapid development of modern network science and technology not only changes the way of information dissemination and exchange habits, but also changes our way of life and habits from all aspects, and affects the formation of the whole social organization structure and economic system. With the continuous development of network economy, various new forms of online shopping have emerged. Network group purchase is the product of complying with this trend. The rhythm of modern people's life is quickening, and the online group purchase satisfies our pursuit of convenient and affordable shopping mentality, which has been paid more and more attention by the public. Behind the prosperity of online group buying, the reality is also constantly exposed to a variety of violations of consumer rights and interests, quality fraud, false high prices, consumption restrictions, a variety of hidden consumption of names and other problems emerge in endlessly. The network group purchase is different from the general traditional transaction, at the same time also has the electronic commerce dispute processing characteristic. Therefore, deal with network group purchase dispute more complex. The network group purchase consumer rights and interests protection question becomes the urgent research topic. Based on the current situation of online group buying in China, this paper analyzes the causes of the infringement of the rights and interests of group buying consumers by means of comparative analysis, summing up and other methods, and draws lessons from the judicial practice of other countries and regions. Put forward some feasible suggestions. This paper is divided into four parts to elaborate the protection of consumers' rights and interests in online group buying. The first part is an overview of consumer rights and interests protection in China's network group buying. Compare the advantages and disadvantages of online group purchase with traditional shopping, analyze the basic mode of network group purchase and the participants of network group purchase. The second part summarizes the specific manifestation of the infringement of consumers' rights and interests and analyzes the causes of the infringement. The third part is about countries and regions in the network transactions on the protection of consumer rights and interests of the relevant systems and the enlightenment to China. The fourth part is the core content of this paper, which puts forward some feasible suggestions on the construction of the system of protecting consumer's rights and interests in China's network group buying based on the above analysis and research. The main contents include: perfecting the rights of safety, fair trade, obtaining compensation and other laws and regulations, strengthening the administrative supervision of online group buying, establishing the dispute settlement mechanism of online group purchase, and so on.
【学位授予单位】：河北经贸大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D923.8

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