论海外代购中消费者权益保护

发布时间：2018-11-02 15:07

【摘要】：随着我国国民水平的提高,网络“海外代购”的迅速发展大大地突破了时间和空间的界限,给消费者提供了更加方便快捷的消费方式。然而,网络的虚拟性和网络活动本身容易滋生的各种风险和问题,使消费者在购物活动中遇到更多的威胁和麻烦。网购者在网购的过程中应有的合法权益得不到保障。在网络购物消费者合法权益亟待寻求法律法规保护的情况下,我国目前却没有一套成型的、合理的、系统的法律制度提供专门的规范和保护。本文将依据我国网购的现实情况,了解网购者的权益来制定出网购有关的合法意见,维护好网络购物圈,高质量的保护网购者的权益,为消费者提供一个良好的购物氛围。本文除导言和结语外一共分四章进行论述。第一章是“海外代购的概述”。从“海外代购”的概念入手,描述“海外代购”的形式以及特点。同时对各种代购模式地法律性质进行了分析。第二章是“海外代购中消费者权益受损问题分析”。对网络代购消费者权益受损的情况作出了分析。第三章是现有消费者权益保护制度的不足。结合我国的新《消费者保护权益法》,对网络代购消费者权益受损的原因进行了分析。第四章是“完善网络代购消费者权益保护法律制度的相关对策及建议”。从如何健全网络购物监管制度与体系和建立有利于消费者的纠纷解决机制两个方面入手,对我国网络代购中消费者权益保护提出较好的建议。
[Abstract]:With the improvement of our national level, the rapid development of online "overseas purchasing" has greatly broken the boundaries of time and space, and provided consumers with a more convenient and fast way to consume. However, the virtual nature of the network and the various risks and problems that are easy to breed in the network activities make consumers encounter more threats and troubles in shopping activities. The legitimate rights and interests of online buyers should not be protected in the process of online shopping. While the legal rights and interests of online shopping consumers need to be protected by laws and regulations, there is not a set of formative, reasonable and systematic legal system to provide special norms and protection. According to the actual situation of online shopping in our country, this paper will work out the legal opinions about online shopping, maintain the network shopping circle, protect the rights and interests of online shoppers with high quality, and provide a good shopping atmosphere for consumers. In addition to the introduction and conclusion, this article is divided into four chapters. The first chapter is an overview of overseas daigou. Starting with the concept of overseas purchasing, this paper describes the form and characteristics of overseas purchasing. At the same time, the legal nature of various daigou models is analyzed. The second chapter is the analysis of the loss of consumers' rights and interests in overseas purchasing. On the network purchase of consumer rights and interests to make an analysis of the situation. The third chapter is the deficiency of the existing consumer protection system. Combined with the new Law of Consumer Protection in China, this paper analyzes the reasons for the damage of the rights and interests of online purchasing consumers. The fourth chapter is the relevant countermeasures and suggestions to perfect the legal system of online purchasing consumer's rights and interests. Starting from two aspects: how to perfect the supervision system and system of online shopping and how to establish the dispute resolution mechanism which is beneficial to consumers, the author puts forward some good suggestions on the protection of consumers' rights and interests in China's online shopping.
【学位授予单位】：南昌大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D923.8

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