工商银行湖南省分行社会责任管理机制研究

发布时间：2018-01-02 21:15

本文关键词：工商银行湖南省分行社会责任管理机制研究　出处：《湖南大学》2013年硕士论文　论文类型：学位论文

【摘要】：银行作为经营货币和信用的特殊行业,是现代经济的核心,其业务活动关系到国家金融、经济和社会的安全,比一般生产服务性行业担负了更为重要的社会责任。中国工商银行作为公开发行上市的大型公众持股银行,是全球市值最大的商业银行,随着中国工商银行的业务逐步向全球扩张,必须融入国际金融企业的社会责任管理实践。本文以理论和实践相结合的方式对工商银行湖南省分行的社会责任管理机制构建的依据和条件进行分析研究,希望通过以往探索的经验总结,并借鉴先进公司的经验,为工商银行湖南省分行社会责任管理未来的发展提供一些有益的思考。本文首先对社会公民理论、利益相关者理论和义利共生等理论进行了总结性的概述,并结合现实情况分析了工商银行湖南省分行社会责任管理机制构建的依据。然后通过从管理基础、区域环境和经验基础三个方面对工行银行湖南省分行构建社会责任管理机制的条件予以深度分析,继而根据企业的实际情况,制定构建其社会责任管理机制的原则,并探索性提出工商银行湖南省分行社会责任管理机制框架,最后提出了两大类社会责任管理机制,即内部运营与管理机制和外部导向管理机制,具体表现为社会责任战略规划机制、社会责任决策机制、社会责任激励机制、社会责任监督机制、社会责任评价机制等五类银行社会责任管理机制,并提出了从不断拓展其核心理念、有效改进其组织结构域管理流程、持续地培育全员社会责任执行力等方面提出了保障银行社会责任管理机制有效建构的具体措施。本文在研究过程中运用了相关社会责任管理理论,为工商银行湖南省分行进行了整体社会责任管理机制的设计和实施规划,具有较强的可操作性。同时,该研究对本行业中其它企业也具有一定的参考价值。
[Abstract]:Bank is a special industry of money and credit, is the core of modern economy, its business activities related to financial, economic and social security, than the general production service industry has more important social responsibility. The ICBC as a public offering of large publicly owned bank, is the world's largest commercial bank. Along with the ICBC's business expansion to the world gradually, must be integrated into the practice of social responsibility management of international financial enterprises. Analyze the construction of social responsibility management mechanism combining the theory and practice of industrial and Commercial Bank of Hunan Province branch of the basis and conditions, hopes to explore the past experience, and learn from the advanced experience of the company and provide some useful thinking for the development of industrial and Commercial Bank of China branch in Hunan province social responsibility management in the future.
Firstly, civil society theory, stakeholder theory and the theory of mutualism summarized in the summary, combined with the reality of the construction of industrial and Commercial Bank of China branch in Hunan province social responsibility management mechanism basis. Then from the management foundation, in-depth analysis to the three aspects of regional environment and experience based on industrial and commercial Bank of Hunan branch of the construction of social responsibility management system, and then according to the actual situation of enterprises, formulate its social responsibility management mechanism principle, and put forward, ICBC Hunan branch of social responsibility management system framework, finally puts forward two kinds of social responsibility management mechanism, internal operation and management oriented mechanism and external management the mechanism, the specific performance of social responsibility social responsibility strategy planning mechanism, decision-making mechanism, incentive mechanism of social responsibility, social responsibility, supervision mechanism, agency Responsibility Evaluation Mechanism of five kinds of bank social responsibility management mechanism, and put forward from expanding its core concept, improve the organizational structure of the domain management process, continuously fostering full execution of social responsibility and put forward specific measures to ensure the effective construction of bank social responsibility management mechanism.
This paper uses the theory of social responsibility management in the course of the study, the planning and design and implementation of the overall mechanism of social responsibility management for industrial and Commercial Bank of China branch in Hunan Province, has a strong operability. At the same time, the study also has a certain reference value for other enterprises in this industry.

【学位授予单位】：湖南大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F270;F832.33

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