自动柜员机全生命周期分析
发布时间：2018-07-16 22:41
【摘要】：本文借鉴生命周期的概念,提出自动柜员机全生命周期分析。自动柜员机全生命周期主要包括配备、布设、运行、业务、管理、发展六个主要流程,重点关注上述流程中与之密切相关的服务质量和服务效率等状况。案例银行在自动柜员机的配备上品牌趋于集中,在布设上增速相对较快,在运行上运营效果总体向好,在业务上交易量、交易额大幅增长,在管理上确立集中运营的管理机制,在发展上业务替代效应显著、发展前景广阔。案例银行自动柜员机运营总体向好,可用率、运行率等关键指标居于同业先进水平。
[Abstract]:Based on the concept of life cycle, this paper puts forward the whole life cycle analysis of ATMs. The whole life cycle of ATMs mainly includes six main processes, such as equipping, laying, running, operating, managing and developing six main processes, focusing on the quality of service and service efficiency which are closely related to these processes. The case banks tend to concentrate on the equipment of ATMs, increase relatively fast in setting up, operate well in general, increase trading volume and turnover in business by a large margin, and establish a management mechanism for centralized operation in management. In the development of business substitution effect is significant, broad prospects for development. The operation of ATMs in case banks is generally good, and the key indicators, such as availability and operation rate, are in the advanced level of the same industry.
【作者单位】： 中国人民大学劳动人事学院;
【分类号】：F832.2
[Abstract]:Based on the concept of life cycle, this paper puts forward the whole life cycle analysis of ATMs. The whole life cycle of ATMs mainly includes six main processes, such as equipping, laying, running, operating, managing and developing six main processes, focusing on the quality of service and service efficiency which are closely related to these processes. The case banks tend to concentrate on the equipment of ATMs, increase relatively fast in setting up, operate well in general, increase trading volume and turnover in business by a large margin, and establish a management mechanism for centralized operation in management. In the development of business substitution effect is significant, broad prospects for development. The operation of ATMs in case banks is generally good, and the key indicators, such as availability and operation rate, are in the advanced level of the same industry.
【作者单位】： 中国人民大学劳动人事学院;
【分类号】：F832.2
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