基于情境理论的体重移动健康服务设计研究

发布时间：2018-03-02 11:10

本文关键词： 健康管理服务设计情境交互设计　出处：《浙江大学》2015年硕士论文　论文类型：学位论文

【摘要】：随着社会经济的发展,人们的生活日渐富足。在满足基本生活需要的基础上,人们对生活品质和生活健康的关注和追求逐渐提升。如今,互联网、物联网行业蓬勃发展,同时智能手机的普及和传感器蓝牙技术的进步,以及大数据的迅速普及等,使移动服务行业迅速发展。文章以服务设计为切入点,通过相关理论的研究整理,阐述了服务的定义、服务设计产品开发的流程方法和优点,整理了用户体验设计相关的研究资料,并对移动健康和移动健康服务进行了相关研究。并通过对情境理论、显性和隐性知识等概念进行梳理和总结。其次,基于相关理论的研究基础,对移动健康服务先后进行广义情境分析和狭义情境分析。通过广义情境分析法综合分析人、服务、环境间的整体关系建立移动健康服务情境,再使用狭义情境分析法分别对人与服务、人与环境和服务与环境间的交互关系进行分析,得到基于移动健康服务的隐性需求,并将这些隐性需求进行归类,针对服务设计所包含的软件和硬件产品开发分为不同层次并采用不同方法进行显性化设计,从而更合理地安排服务设计流程,以设计出更符合用户需求的可提供优秀用户体验的服务产品。最后,课题针对孕期女性体重的健康管理服务设计为例进行设计实践。目前针对女性孕期的基础服务体系刚起步,特别是针对孕期这一特殊时期的个性化的健康数据监测产品成熟度较低,孕期市场还有巨大的需求缺口。本课题意在以基于情境的服务设计的方法,通过情境建立、隐性需求挖掘、显性化设计表达的交互设计模型,采用软硬结合的方式,开发出能够解决女性孕期痛点的产品。以本课题研究为基础,为项目开发的进一步深化做铺垫。希望通过建立针对女性孕期体重的数据采集、数据分析、建议指导、生活管理等一系列健康数据管理的服务体系,为孕期女性和其家人提供一套较为合理方便和科学的个性化健康管理服务。
[Abstract]:With the development of social economy, people's lives become more affluent. On the basis of meeting the basic needs of life, gradually raise concerns on the quality of life and the pursuit of life and health. Today, the Internet, networking industry booming, and the popularity of mobile phone and intelligent sensor Bluetooth technology, and the rapid popularization of big data so, the mobile service industry developed rapidly. Based on the service design as the breakthrough point, through the study of the theory of consolidation, expounds the definition of the service process, service design methods and advantages of product development, the user experience design and research data, and the mobile mobile health and health services and for the related research. Based on the context theory, explicit and tacit knowledge concepts and summarizes the relevant theories of the research. Secondly, based on the mobile health service after the first general situation Analysis of environmental analysis and narrow context. Through comprehensive analysis of generalized scenario analysis, the overall service, the relationship between the environment and the establishment of mobile health service situation, and then use the narrow context analysis of each of the people and service, analyze the relationship between human and environment and the interaction between environment and service, get mobile health services based on implicit demand, and these are classified according to the implicit demand, including service design software and hardware product development into different levels and with different methods of explicit design, so as to arrange the service design process more reasonable, to design more in line with the needs of users can provide excellent user experience service products. Finally, according to the project design health management services for pregnant women's weight as an example to design practice. The basic service system for women during pregnancy has just started, especially for this special pregnancy Mature health data monitoring products during the period of individuation degree is low, the pregnancy there is a huge market demand gap. This topic in the context based service design method, through the establishment situation, the implicit demand mining, interaction design model of explicit design expression, using a combination of hardware and software, is developed to solve the pain during pregnancy the products of this research. On the basis, further deepening to pave the way for the project development. I hope through the establishment of data acquisition for women, pregnancy weight data analysis, suggestions and guidance, life management and a series of health data management service system, to provide a more convenient and reasonable scientific and personalized health management services for pregnancy women and their families.

【学位授予单位】：浙江大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TB472

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