基于设计事理学的城市短途快递车产品研究与创新设计

发布时间：2018-03-17 15:48

本文选题：设计事理学理论　切入点：数据可视化　出处：《天津科技大学》2015年硕士论文　论文类型：学位论文

【摘要】：随着网络购物的快速发展,电子商务与物流业各自的体系也在不断的完善,同时社会生活水平的提高也使得客户对快递服务有了更加高的要求,物流企业面临新的转型升级,本论文通过对比国内外的快递交通工具现状,指出我国的城市快递车现状令人堪忧,目前的快递车在安全性、体验性已满足不了快递员和客户的需求,仅仅满足把快件从A运送到B这最基本的任务上,相关物流操作流程也不够规范,需引起重视。且城市短途快递行业自身管理运输的弊端开始显现,爆仓现象、运输响应慢时有发生。作为联系快递公司和收件人的交通工具的快递派送车也成为目前发展的一块短板。短短几年的时间,大中小城市中出现了很多的小型快递车,这主要是由于城市复杂路况而衍生出来的一类新型运输工具。这类快递车大多是由电动自行车、小型三轮摩托车简单改装而来,其缺点是没有统一的辨识标准,在取件过程中用户很难区分快递企业,降低了快递运输效率。因此,这类不符合规范的改装快递车急需用一种新型城市短途快递交通工具来代替。在进行短途快递车设计时,本论文运用设计事理学理论应对快递收发站现状、快递运输流程、快递车使用过程中人的行为进行了研究分析。将对快递车“物”的设计转变为对快递车“事”的设计。并且通过数据可视化方法、蹲式坐姿理论、二维码技术概念知识体系,为后续研究提供数据呈现与技术支持。在具体进行设计时,首先,选取在天津市主城区具有标志性的几个快递公司作为研究对象,并将快递车使用者快递员承担的小范围同城短途运输任务作为设计目标。通过对快递收发站运作流程、快递员的收派行为、短途快递车进行“事”系统结构与层次的分析之后,认识到目前收发站和收派行为存在的不足,并运用设计事理学将“事”行为进行了细致分解,对二者进行了优化。之后,通过调查问卷了解快递员和客户的心理诉求,明确快递车在快递员和客户中所起到的功能作用,并对快递车进行了新的功能添加设定。最后,通过事理学理论所得到的快递车设计的内外部因素与调查问卷得出的结果,设计符合现代短途运输任务的新型快递车。本论文通过应用设计事理学理论,研究传统短途快递车的使用方式对其进行优化,重新定义物流运输流程,提高快递公司工作效率,健全物流配送体系,最终完成短途快递车的设计。其目的是试图解决目前不规范的短途快递车使用现状,改善快递运输环境,为快递公司增加一定的附加值,增强市场竞争力。
[Abstract]:With the rapid development of online shopping system, e-commerce and logistics industry respectively is constantly improving, and raise the level of social life also enables customers to express service with more high demand, upgrade the new transformation facing logistics enterprises, this paper express transportation status through comparison at home and abroad, pointed out that our country city express car situation is worrying, the express car in safety, the experience has been unable to meet the needs of our customers and couriers to transport, just to meet the shipment from A to B the most basic tasks, related to logistics operation process is not standardized, need to pay attention to. And the city express industry management shortcomings of their own short transportation began to appear, explosion phenomenon, transport slow response has occurred. Contact the courier company and the recipient as transport express delivery vehicles have become a short board of the current development of just a few. In time, there were a lot of small medium and small city express car, which is mainly due to a new type of transport derived from the city complex road. The express car mostly by electric bicycle, motorcycle and small simple modification, the drawback is that there is no uniform identification standard in the process. The user is difficult to distinguish between the express enterprise, reduce the express transportation efficiency. Therefore, it does not conform to the standard modification is in urgent need of a new express car city express short distance transport instead. In short the express car design, this paper uses design Affairology theory to deal with the current situation of express courier transceiver station, transport process express car use in the process of behavior was analyzed. The express car design of "materials" into "things" to express car design. And through the method of data visualization, squatting posture and The two-dimensional code technology knowledge system, data presentation and technical support for the follow-up study. In the specific design, first of all, it selects the iconic several express company as the research object in the urban area of Tianjin City, and the express car users courier bear small city of short distance transport tasks as the design goal by. Operation process of express transceiver stations, courier delivery, short delivery vehicle for the "thing" system structure and hierarchy analysis, recognize the problems currently receiving station and delivery behavior, and the use of design Affairology "thing" the conduct of a detailed decomposition, the two were optimized. After understanding the psychological demands of courier and customers through the questionnaire, the function of clear express car couriers and customer plays, and the express car for a new set. The function of adding After that, the internal and external factors of the express car design and questionnaire obtained by Affairology theory results, the design conforms to the modern short distance transport missions of the new express car. This paper through the application of design Affairology theory, carries on the optimization of the traditional short delivery vehicle use, re definition of logistics transportation process, improve the work the efficiency of the courier company, perfect logistics system design, finally completed the short delivery vehicle. Its purpose is to try to resolve the current non-standard short delivery vehicle use situation, improve the environment for the express transportation, express some added value increase, and enhance market competitiveness.

【学位授予单位】：天津科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TB47

【相似文献】