关于H市民政机关绩效管理的优化研究

发布时间：2018-10-26 09:45

【摘要】：随着政府功能的扩张与强化,民众要求政府以最经济的成本提供最优质的服务。为提高绩效,政府开始在“新公共管理”改革中结合公共组织特点,借鉴企业绩效管理理论,改善政府组织结构、管理模式。我国在20世纪90年代引入了政府绩效管理理念与相关理论,并将绩效管理方法在地方政府试点运用。作为与民众关系较为密切部门的民政部门,也开始引入政府绩效管理。本文以十八大对民政工作新要求为背景,以中部地区城市H市民政机关为研究对象,运用绩效管理理论,集中分析了新形势下H市民政机关人力资源绩效管理必要性与可行性。在H市民政机关绩效管理现状分析部分,指出了该机构在绩效管理中存在问题,分析了绩效管理问题原因。在H市民政机关绩效指标体系设计部分,提出了民政机关绩效指标内涵,研究了民政机关绩效设计原则,并探讨了其应该做好的设计准备,从考核指标、实施方案两方面构建了H市民政机关绩效指标体系,并研究了考核原则。随后,从基本思路、基本原则、准备工作、流程规范等方面讨论了H市民政机关绩效管理过程控制。最后,对H市民政机关绩效管理保障体系进行了研究。
[Abstract]:With the expansion and enhancement of government function, people demand the government to provide the best service at the most economical cost. In order to improve the performance, the government began to combine the characteristics of public organizations in the reform of "new public management", draw lessons from the theory of enterprise performance management, improve the organizational structure and management mode of the government. In the 1990s, China introduced the concept and related theories of government performance management, and applied the method of performance management to local governments. As a close relationship with the public, the civil affairs department, also began to introduce government performance management. Based on the new requirements of the 18th National Congress of the Communist Party of China (CPC) on civil affairs, this paper focuses on the necessity and feasibility of the performance management of human resources in the city of H under the new situation by using the theory of performance management and taking the civil administration of H city in the central region as the research object. In the part of the analysis of the present situation of the performance management of the civil administration in H city, the paper points out the problems existing in the performance management of this institution, and analyzes the causes of the problems in the performance management. In the design part of the performance index system of civil administration in H city, this paper puts forward the connotation of the performance index of civil administration, studies the principles of civil affairs performance design, and probes into the design preparation that should be made. The performance index system of civil administration in H city is constructed in two aspects, and the evaluation principle is studied. Then, this paper discusses the performance management process control of civil administration in H city from the following aspects: basic ideas, basic principles, preparation work, process specification and so on. Finally, the H city civil administration performance management security system was studied.
【学位授予单位】：南华大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D630

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