榆树供电公司绩效管理改进研究

发布时间：2018-02-09 21:53

本文关键词： 供电公司绩效管理关键绩效指标　出处：《吉林大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着电力体制改革的不断深化,电力市场逐步开放,在售点侧引入竞争机制,电网公司现有经营模式将受到较大冲击。电网公司承担着巨大的社会责任和经济责任,如何在新形势下保持企业竞争力,全面提高企业运营效率是摆在电力企业面前的重大课题。毫无疑问,高效的绩效管理是重要的解决途径之一,因此如何在电力企业因地制宜的实施有效的绩效管理具有重大而深远的意义。本文对榆树供电公司绩效管理现状及存在问题进行了分析,并结合行业特点及公司特色,运用现代绩效管理理念和方式对其绩效管理进行了全面的改进。本文首先介绍了榆树供电公司基本情况和组织结构,在此基础上分析现有绩效管理存在的问题:一是绩效计划不够完善,考核内容以及权重设置上缺乏科学性和严谨性,导致大部分员工对绩效考核指标不满;二是绩效管理流程缺乏关键环节,绩效沟通、反馈和改进等环节被人为取消或忽视,导致被考核者出现不满、抵触情绪,绩效管理的真正意义完全得不到实现;三是考核内容存在缺陷,缺乏横向同级别之间的协同考核,造成专业间壁垒严重,部门考核结果与部门员工考核结果缺乏关联性,导致部门员工团队协作意识差,部门内部缺乏凝聚力和向心力;四是绩效考核的结果应用不足,绩效薪酬占比较低,缺乏在升迁竞聘,评奖评优,教育培训等方面的应用。在充分分析上述问题成因的基础上,本文结合企业发展现状,通过绩效计划的制定、绩效实施、绩效考评、绩效反馈与应用等环节的重新设定,构建了一套基于关键绩效指标(KPI)的绩效管理方案,完善了各层级的绩效计划,补全了绩效管理的关键环节,增加了专业协同考核,调整了各项考核内容的分值比例,实现了绩效考评结果的多方面应用。最后,从组织保障和技术保障两个层面为新的绩效管理方案的高效实施提出了保障措施。改进的绩效管理方案运用了先进的绩效管理方法,紧密结合榆树供电公司战略目标、经营特色,将会极大的提升公司绩效管理水平,为公司实现经营目标、更好的服务电力客户提供坚实的保障。本文希望通过对榆树供电公司绩效管理的改进和高效实施,切实提高人力资源管理水平、提升员工满意度,确保企业提质增效,加快实现建设“一强三优”电力企业的战略目标。与此同时,本文对电力企业绩效管理的改进思路和改进方法,对于其他电力企业以及部门老牌国企,具有一定的参考价值和借鉴意义。
[Abstract]:With the deepening of the electric power system reform and the gradual opening of the electricity market and the introduction of the competitive mechanism at the selling point, the existing business model of the power grid company will be greatly impacted. The grid company is shouldering enormous social and economic responsibilities. How to maintain the competitiveness of enterprises under the new situation and improve the operational efficiency of enterprises in an all-round way is a major task facing the electric power enterprises. There is no doubt that efficient performance management is one of the important solutions. Therefore, how to implement effective performance management in electric power enterprises according to local conditions is of great and far-reaching significance. This paper analyzes the current situation and existing problems of performance management in Yushu Power supply Company, and combines with the characteristics of the industry and the characteristics of the company. This paper introduces the basic situation and organization structure of Elm Power supply Company. On the basis of the analysis of the existing performance management problems: first, the performance plan is not perfect, the evaluation content and weight set lack of scientific and rigorous, leading to the majority of staff dissatisfaction with performance appraisal indicators; Second, the lack of key links in the performance management process, performance communication, feedback and improvement links are artificially cancelled or ignored, resulting in dissatisfaction, resistance, performance management of the real significance is not realized; Third, there are defects in the content of the examination, lack of horizontal cooperation between the same level of assessment, resulting in serious barriers between the professional, the lack of relevance between the results of the departmental assessment and the results of the staff assessment, resulting in poor sense of departmental staff team cooperation. Fourth, the results of performance appraisal are insufficient, performance pay is relatively low, lack of application in promotion competition, prize evaluation, education training, etc. On the basis of fully analyzing the causes of the above problems, According to the current situation of enterprise development, through the re-setting of performance plan, performance implementation, performance appraisal, performance feedback and application, a set of performance management scheme based on key performance index (KPI) is constructed. Improved the performance plan at all levels, completed the key links of performance management, increased the professional collaborative assessment, adjusted the proportion of the evaluation content, realized the multi-application of the performance evaluation results. This paper puts forward the safeguard measures for the efficient implementation of the new performance management scheme from the two aspects of organizational security and technical support. The improved performance management scheme utilizes advanced performance management methods and closely combines with the strategic objectives of Elm Power supply Company. Management characteristics will greatly improve the performance management level of the company, for the company to achieve business objectives, better service to power customers to provide a solid protection. This paper hopes to improve the performance management and efficient implementation of the Elm Power supply Company, Improve the level of human resources management, enhance employee satisfaction, ensure the quality and efficiency of enterprises, accelerate the realization of the strategic goal of "one strong and three excellent" electric power enterprises, at the same time, This paper has certain reference value and significance for other electric power enterprises and the old state-owned enterprises of the department to improve the train of thought and the improvement method of the performance management of the electric power enterprise.
【学位授予单位】：吉林大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F426.61

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