兰州市安宁区工商局公务员绩效管理问题研究

发布时间：2018-03-21 17:43

本文选题：工商行政管理　切入点：公务员　出处：《兰州大学》2017年硕士论文　论文类型：学位论文

【摘要】：工商行政管理部门自成立之日起就作为国家行政执法部门行使着市场监管职能。一直以来,基层工商部门承担着登记注册、市场监管、行政执法、消保维权等监管职能。近年来,随着经济发展和社会进步,社会公众对工商部门工作效率和服务质量要求越来越高,结合工商部门近年来的重大变革,尤其是2008年停征“两费”、2013年食品监管工作移交,2014年商事登记制度改革,行政体制划转以来,登记注册和市场监管工作形势严峻,工商行政管理职能发生了巨大的变化。新的市场监管模式函待工商职能转型的到位,工商部门自身的绩效管理已不能顺应经济发展和社会进步的要求。工商部门只有提升自身的组织绩效和行政效能,才能满足公众需求,从而有效应对不断发展变化的形势。然而,基层工商部门公务员绩效管理还很不完善,存在诸多问题,譬如:对公务员缺乏科学、系统的评价,绩效管理结果缺乏公平性和公正性。笔者根据自身的工作经历和调查发现,兰州市安宁区工商局作为基层行政执法部门,存在同样的问题。笔者尝试从安宁区工商局当前执行的绩效管理情况入手,采用问卷调查的方法了解公务员的真实想法,找出存在的问题并剖析深层次的原因,引用绩效管理理论和工具,提出完善安宁区工商局公务员绩效管理的方案,以便提升其组织绩效。
[Abstract]:Since its establishment, the administrative department for industry and commerce has been exercising the functions of market supervision as the administrative law enforcement department of the state. Since then, the grassroots departments of industry and commerce have been undertaking registration, market supervision, and administrative law enforcement. In recent years, with the development of economy and social progress, the social public has higher and higher demands on the work efficiency and service quality of the industrial and commercial sector, combined with the major changes in the industrial and commercial sector in recent years. In particular, since the suspension of the "two fees" in 2008, the transfer of food supervision in 2013, the reform of the commercial registration system in 2014, and the transfer of the administrative system, the situation of registration and market supervision has been grim. Great changes have taken place in the functions of industrial and commercial administration. The new market supervision model is waiting for the transformation of industrial and commercial functions to be completed. The performance management of industrial and commercial departments cannot meet the requirements of economic development and social progress. Only by improving their own organizational performance and administrative efficiency can they meet the needs of the public. However, the performance management of civil servants in industrial and commercial departments at the grass-roots level is not perfect, and there are many problems, such as the lack of scientific and systematic evaluation of civil servants, The results of performance management are lack of fairness and fairness. According to my own work experience and investigation, the author finds that the Administration of Industry and Commerce of Anning District of Lanzhou City acts as the administrative law enforcement department at the grass-roots level. There are the same problems. The author tries to start with the current performance management of the Anning District Administration of Industry and Commerce, using the method of questionnaire to understand the real thinking of civil servants, find out the existing problems and analyze the deep-seated reasons. Based on the theory and tools of performance management, this paper puts forward a scheme to improve the performance management of civil servants in Anning District Industry and Commerce Bureau in order to improve their organizational performance.
【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630.3

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