H公司绩效管理方案优化设计

发布时间：2018-04-22 15:11

本文选题：绩效管理 + 优化设计　；参考：《山东大学》2017年硕士论文

【摘要】：H公司是一家融资租赁公司,目前处于初期发展阶段,各项制度流程并不健全,内部人员管理相对薄弱,面对现阶段的市场环境,对H公司而言,完善绩效管理方案,确保组织与个人目标的一致性,形成有效的激励约束机制,提高管理效率是关乎公司长远发展的重大课题。本文以H公司作为研究对象,概述了绩效管理的基础理论,参考近期国内、国外的有关文献,充分分析各种绩效考核方法的利弊,为后续研究打好基础。将以上研究作为理论依据,充分分析目前公司管理现状,通过运用平衡计分卡、关键绩效指标、360度等方法,将H公司战略目标进一步细化为具体的、可衡量的绩效考核指标,并结合每项指标的适用特点来选择不同的考核周期,从而形成一套符合H公司实际情况的绩效管理体系模型,为提高管理效率,实现经营管理目标奠定可靠地基础。本文通过充分调研探求公司管理现状,深刻探讨其中亟待解决的问题,进而提出解决方案,优化设计一套科学高效的绩效管理体系。在充分调研剖析的基础上,分析H公司发展现状和战略规划,进一步完善绩效管理制度,提高整体运作效率和价值创造能力。首先,剖析绩效现状和背后产生的原因,充分运用员工访谈和问卷调查等方法,一方面对问卷调查的结果进行统计和分析,一方面对员工访谈的情况进行汇总和归类,从而指出发展现状中的问题。其次,在理清公司战略规划的基础上,明确绩效管理方案再设计的目标和原则,利用多种绩效考核方法,为H公司构建绩效考核指标模型,并建立绩效管理过程体系、组织与责任保障体系、与绩效管理相关的制度体系,形成H公司完整的绩效管理体系。最后,总结和提炼相应的保障措施,确保H公司绩效管理体系的有效运行。本文研究的目的,是以绩效管理理论为基础,通过调查研究发现H公司现行的绩效管体系在实际运行中的不足,分析存在问题的原因,选取适合公司发展现状的绩效考核方法,形成一套高效的绩效管理方案,以绩效改善促进管理提升,并提高员工素质能力,实现双赢。本文的创新之处有三点。首先,由于以往对于融资租赁公司的研究多集中于业务拓展、风险控制方面,较少涉及绩效管理领域,本论文立足于为融资租赁公司设计一套科学合理的绩效管理体系,具有创新性。其次,本论文采用了访谈法和问卷调查的研究方法。通过访谈法简单而叙述的收集了员工对现行绩效管理方案的意见和优化设计的建议,通过问卷调查法直观量化地统计具体的满意度数据,分析诊断了公司绩效管理现状,为构建高效的绩效管理体系奠定基础。再次,本文应用平衡积分卡、KPI和360度绩效考评法,为H公司、公司部分部门及岗位设计出完整的指标体系,搭建更加合理、高效的绩效考核指标体系,使绩效管理理论更好的应用于H公司。
[Abstract]:Company H is a financial leasing company, at present in the initial stage of development, the system process is not perfect, the internal personnel management is relatively weak, in the face of the current market environment, for H company, improve the performance management program, To ensure the consistency between organization and individual goals, to form an effective incentive and constraint mechanism, and to improve management efficiency are important issues related to the long-term development of the company. This paper takes H Company as the research object, summarizes the basic theory of performance management, referring to the recent domestic and foreign literature, fully analyzes the advantages and disadvantages of various performance appraisal methods, and lays a good foundation for the follow-up study. Take the above research as the theoretical basis, fully analyze the current situation of the company management, through the use of balanced scorecard, key performance indicators such as 360 degrees, H company strategic objectives further refined into specific, measurable performance evaluation indicators, Combined with the applicable characteristics of each index to select different assessment cycle, thus forming a set of performance management system model in accordance with the actual situation of H company, which lays a reliable foundation for improving management efficiency and achieving management objectives. This paper probes into the current situation of company management, discusses the problems that need to be solved, and puts forward a solution to optimize and design a set of scientific and efficient performance management system. On the basis of full investigation and analysis, this paper analyzes the present situation and strategic planning of H Company, further improves the performance management system, and improves the overall operating efficiency and value creation ability. First of all, analyze the current performance and the reasons behind, fully use the methods of employee interviews and questionnaires, on the one hand, the results of the questionnaire survey and analysis, on the other hand, the situation of employee interviews are summarized and classified. Then points out the development present situation question. Secondly, on the basis of clarifying the strategic planning of the company, this paper clarifies the objectives and principles of the redesign of the performance management scheme, constructs the performance appraisal index model for H company by using a variety of performance appraisal methods, and establishes the performance management process system. Organization and responsibility guarantee system, system system related to performance management, form a complete performance management system of H Company. Finally, summarize and refine the corresponding safeguard measures to ensure the effective operation of H company performance management system. Based on the theory of performance management, the purpose of this paper is to find out the deficiency of H Company's current performance management system in actual operation, to analyze the causes of the existing problems, and to select the performance appraisal methods suitable for the development of the company. A set of efficient performance management scheme is formed to improve the management, improve the quality and ability of the staff, and realize the win-win situation. There are three innovations in this paper. First of all, as the previous research on financial leasing companies focused on business expansion, risk control, less involved in the field of performance management, this paper is based on the design of a set of scientific and reasonable performance management system for financial leasing companies. Innovative. Secondly, this thesis adopts the method of interview and questionnaire. Through the interview method simple and narrated collected the employee's opinion to the present performance management plan and the optimized design suggestion, through the questionnaire survey method intuitively and quantificationally statistics the concrete satisfaction data, analyzed and diagnosed the company performance management present situation. For the construction of efficient performance management system lay the foundation. Thirdly, this paper applies the balanced integral card KPI and 360 degree performance appraisal method, designs a complete index system for H Company, some departments and positions of the company, and sets up a more reasonable and efficient performance appraisal index system. The theory of performance management is better applied to H Company.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F832.39

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