A公司员工满意度问题研究

发布时间：2018-04-27 16:27

本文选题：员工 + 满意度　；参考：《广西大学》2017年硕士论文

【摘要】：在经济全球化时代之下,知识更新逐渐成了企业生存和发展的关键要素。人,作为知识财富的驾驭者,也逐渐成为企业生存和发展的制约因素。A公司是科技密集型企业,科技人员是企业最主要的无形资产和生产要素,人力资源问题一直是企业关注的核心问题。近年来,随着公司主营业务市场的开拓,公司收入和利润目标均超额完成,公司在同行业内的地位不断升高,但是员工离职率相对以往节节攀升,时常有员工通过各种渠道宣泄对公司的不满情绪,很多人在自己岗位上不作为,绩效水平低下,如何采取有效的方法倾听员工心声,识别员工不满意因素,是摆在当前人力部门面前的难题。研究A公司现有员工的满意度,是解决上述难题、真实了解员工心声的一种科学有效的方法。本文通过对A公司员工满意度现状的研究,制定了针对性的研究方案,论证了员工的抱怨是具有代表性和普遍性的。通过调查结果,分析出A公司目前普遍存在四方面的问题:员工成就感相对缺失,岗位的激励范围不够;绩效薪酬体系陈旧过时,考核与个人贡献不对等;员工对经营管理漠视,企业文化理念相对缺失;员工职业通路单一,晋升体系缺乏活力。针对分析出的问题,本文给出了四点改进建议:增加工作成就感,扩大岗位激励范围;革新绩效薪酬体系,客观考核个人贡献;全员参与公司管理,重塑公司文化理念;健全公司岗位序列,晋升渠道不断多样化。通过这四点针对的措施,切实提升A公司的员工满意度水平。
[Abstract]:In the era of economic globalization, knowledge renewal has gradually become the key element of enterprise survival and development. Human being, as the driver of knowledge wealth, has gradually become the restrictive factor for the survival and development of enterprises. Company A is a science and technology intensive enterprise, and science and technology personnel are the most important intangible assets and production factors of enterprises. The issue of human resources has always been the core concern of enterprises. In recent years, with the development of the company's main business market, the company's revenue and profit targets have been exceeded, and the position of the company in the same industry has been rising, but the rate of employee turnover has been rising steadily compared with the past. Employees often vent their dissatisfaction with the company through various channels. Many people do not do anything in their posts, and their performance level is low. How to adopt effective methods to listen to the voice of employees and identify the factors of their dissatisfaction? It is a difficult problem in front of the current human resources department. It is a scientific and effective method to study the employee satisfaction of Company A to solve the above problems and to truly understand the voice of the staff. Based on the research of employee satisfaction status in company A, this paper formulates a specific research plan, and proves that the employee's complaint is representative and universal. Through the results of the investigation, it is found that there are four common problems in company A at present: the relative lack of the sense of achievement of the employees, the lack of incentive scope of the post, the outdated performance compensation system, the unequal evaluation and personal contribution; Employees ignore management, corporate culture concept is relatively lacking, staff career path is single, promotion system is lack of vitality. In view of the problems, this paper gives four suggestions: to increase the sense of achievement, to expand the scope of job motivation, to reform the performance pay system, to objectively assess individual contributions, to participate in the management of the company, and to reshape the concept of corporate culture. Perfect company post sequence, promotion channel unceasingly diversification. Through these four measures to improve the employee satisfaction level of company A.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92

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