HD公司知识管理平台构建方案研究

发布时间：2018-05-19 19:31

本文选题：知识管理 + 平台构建　；参考：《东北石油大学》2017年硕士论文

【摘要】：全球化背景下,知识创新成为企业获得竞争优势的主要来源,企业管理的重点也逐渐倾向于知识管理。本文对HD公司的知识管理流程进行分析,以知识管理的四阶段流程框架为基础,分析了HD公司在知识管理中存在的问题、导致这些问题的原因,并明确了构建知识管理平台的必要性。在此基础上根据目前被广泛接受的知识管理相关理论,构建HD公司的知识管理平台,并提出平台实施的具体方案。HD公司目前在知识管理中存在知识收集缺乏系统性、知识应用程度不足、知识共享效率低下、知识创新能力不足四个方面的问题。导致这些问题的原因主要是HD公司信息化工具应用不足、知识管理手段落后、缺乏信息整合平台、缺乏知识管理组织结构。鉴于以上原因,本文针对HD公司知识管理平台的构建方案进行了研究,提出了平台的设计思路、设计原则,设计了平台的整体架构,包括总体架构、网络架构、工作流程、数据架构、安全管理等,明确了HD公司知识管理平台的整体架构。在总体框架的基础上,对平台的四个模块功能进行了详细的描述,通过这四个模块,可以从知识的收集、应用、共享和创新四个方面提高HD公司的管理效率。并且,对HD公司知识管理平台实施总体方案进行了规划。指出平台实施时间规划中,平台设计和实施、知识库建设、反馈和完善三个阶段的时间阶段。明确了与平台实施相应的组织框架、内部管理制度的调整,并从优化组织结构、落实制度、企业文化建设、完善绩效考核制度、加强外部合作六个方面提出了平台实施的保障措施。
[Abstract]:Under the background of globalization, knowledge innovation has become the main source for enterprises to gain competitive advantage, and the emphasis of enterprise management is gradually inclined to knowledge management. In this paper, the knowledge management process of HD company is analyzed. Based on the four-stage process framework of knowledge management, the problems existing in knowledge management in HD company are analyzed, and the causes of these problems are analyzed. The necessity of constructing knowledge management platform is clarified. On this basis, according to the widely accepted theories of knowledge management, this paper constructs the knowledge management platform of HD company, and puts forward the concrete plan of the implementation of the platform. There is a lack of systematic knowledge collection in knowledge management in HD company at present. The four problems are insufficient application of knowledge, low efficiency of knowledge sharing and insufficient ability of knowledge innovation. The main causes of these problems are insufficient application of information tools, backward knowledge management tools, lack of information integration platform and lack of organizational structure of knowledge management. In view of the above reasons, this paper has carried on the research to the HD company knowledge management platform construction plan, has proposed the platform design idea, the design principle, has designed the platform overall structure, including the overall structure, the network structure, the work flow, Data architecture, security management and so on, define the overall framework of HD company knowledge management platform. On the basis of the overall framework, the functions of the four modules of the platform are described in detail. Through these four modules, the management efficiency of HD company can be improved from four aspects: knowledge collection, application, sharing and innovation. In addition, the implementation of the overall plan of HD company knowledge management platform is planned. It is pointed out that the design and implementation of the platform, the construction of the knowledge base, the feedback and perfection are the three stages of the implementation time planning of the platform. The corresponding organizational framework and the adjustment of internal management system are defined, and the organizational structure, the implementation system, the construction of enterprise culture, the improvement of performance appraisal system are optimized. Six aspects of strengthening external cooperation are put forward to ensure the implementation of the platform.
【学位授予单位】：东北石油大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272;F426.6

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