医护人员工作投入、工作倦怠对离职倾向与任务绩效的预测

发布时间：2018-05-24 19:17

本文选题：工作投入 + 工作倦怠　；参考：《中国卫生事业管理》2017年01期

【摘要】：目的:了解某三甲专科医院医护人员的工作投入、工作倦怠、离职倾向与任务绩效现状,分析工作投入与工作倦怠对离职倾向与任务绩效的预测效应及其强度,为临床工作干预和医院管理提供理论依据。方法:采用综合基本情况、中文版U-trecht工作投入量表、MBI-GS、离职倾向表与任务绩效表的调查问卷,对该三甲专科医院190名医护人员进行调查。结果:(1)医护人员工作投入与任务绩效处于较高水平((80.34±19.26)分、(37.46±4.65)分),具有一定的工作倦怠现象与较高的离职倾向((44.93±13.46)分、(12.26±4.11)分);(2)低成就感与活力维度对任务绩效有显著的预测效应(R2=16.4%,F=17.803,P0.05);玩世不恭维度对离职倾向有显著的预测效应(R2=15.5%,F=33.651,P0.05);工作投入与工作倦怠对二者的效应预测程度不同。结论:医院管理者要重视医护工作的合理分配,完善激励机制、薪酬体制与工作晋升制度,构建组织支持网络,加强沟通与交流,促进医护人员工作成就感的实现,避免离职心态的产生,从而提高医护人员的工作绩效水平,促进医护人员队伍建设。
[Abstract]:Objective: to understand the present situation of job engagement, job burnout, turnover intention and task performance of medical and nursing staff in a hospital, and to analyze the predictive effect and intensity of job engagement and job burnout on turnover intention and task performance. To provide theoretical basis for clinical intervention and hospital management. Methods: a total of 190 medical and nursing staff were investigated by the Chinese version of the U-trecht work engagement scale (MBI-GSS), the turnover intention scale and the task performance questionnaire. Results: (1) the work engagement and task performance of medical and nursing personnel were at a higher level (80.34 卤19.26) and 37.46 卤4.65), with a certain degree of job burnout and a higher turnover tendency (44.93 卤13.46) and 12.26 卤4.11).) the dimensions of low achievement and vitality had significant predictive effects on task performance. There were significant predictive effects of cynicism on turnover intention (P 0.05). Job engagement and job burnout had a different degree of predicting the effects of job engagement and job burnout on turnover intention. Conclusion: hospital managers should pay attention to the rational distribution of medical and nursing work, perfect the incentive mechanism, pay system and work promotion system, set up organizational support network, strengthen communication and communication, and promote the realization of the sense of achievement of medical and nursing staff. To avoid the emergence of the mentality of leaving the job, thereby improve the performance of medical staff, promote the construction of medical and nursing staff.
【作者单位】：华中科技大学同济医学院医药卫生管理学院;
【基金】：国家自然科学基金“基于CAS理论的农村医疗服务纵向整合管理模型研究”(编号:71273099)
【分类号】：R197.3

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