L公司员工外部培训满意度提升策略研究
发布时间：2018-07-16 20:24
【摘要】：员工培训满意度对企业绩效提升、企业发展有着重要意义,以往的公司员工培训大多是从内部员工中选拔优秀员工作为讲师来进行的,而现在越来越多的企业在内部培训之外,同时也选择市场上的相对更专业的培训机构来给员工培训。这也是市场发展下必然产生的。本文在此背景下,以L公司为例,着重研究其员工的外部培训满意度。本研究的主要目的是提升L公司员工对于目前所采用外部培训的培训满意度。通过对员工培训满意度的测评研究,从课程因素、讲师因素、管理因素、服务因素四个维度进行测评和分析,并对每个维度进行细分,总共16个细分项目进行测评。通过测评找出影响员工培训满意度的具体因素,同时针对具体因素提出适用于L公司提升员工外部培训满意度的策略。综上,本文通过对L公司员工外部培训的满意度的分析与研究,可帮助L公司提升员工培训满意度。员工培训满意度的提高不仅有利于员工的绩效的提高,更重要的是有利于企业长期的人才培养开发和使用,更有利于企业的可持续发展和员工发展的全面进步。
[Abstract]:Employee training satisfaction is of great significance to the improvement of enterprise performance and the development of enterprises. In the past, the training of employees in companies was mostly conducted by selecting excellent employees from within as lecturers, but now more and more enterprises are outside the internal training. At the same time, we also choose more professional training institutions in the market to train our employees. This is also inevitable under the development of the market. In this context, taking L Company as an example, this paper focuses on the external training satisfaction of its employees. The main purpose of this study is to improve the employee's satisfaction with the external training. Through the evaluation of employee training satisfaction, this paper evaluates and analyzes the four dimensions of curriculum factor, lecturer factor, management factor, service factor, and subdivides each dimension, a total of 16 subdivision items are evaluated. Through the evaluation to find out the specific factors that affect the employee training satisfaction, and at the same time to put forward the strategies suitable for L company to improve the employee external training satisfaction. In summary, this paper can help L company to improve employee training satisfaction by analyzing and researching the employee's external training satisfaction. The improvement of employee training satisfaction is not only conducive to the improvement of staff performance, more importantly, it is conducive to the long-term development and use of talents, and more conducive to the sustainable development of enterprises and the overall progress of staff development.
【学位授予单位】：华东理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F49
[Abstract]:Employee training satisfaction is of great significance to the improvement of enterprise performance and the development of enterprises. In the past, the training of employees in companies was mostly conducted by selecting excellent employees from within as lecturers, but now more and more enterprises are outside the internal training. At the same time, we also choose more professional training institutions in the market to train our employees. This is also inevitable under the development of the market. In this context, taking L Company as an example, this paper focuses on the external training satisfaction of its employees. The main purpose of this study is to improve the employee's satisfaction with the external training. Through the evaluation of employee training satisfaction, this paper evaluates and analyzes the four dimensions of curriculum factor, lecturer factor, management factor, service factor, and subdivides each dimension, a total of 16 subdivision items are evaluated. Through the evaluation to find out the specific factors that affect the employee training satisfaction, and at the same time to put forward the strategies suitable for L company to improve the employee external training satisfaction. In summary, this paper can help L company to improve employee training satisfaction by analyzing and researching the employee's external training satisfaction. The improvement of employee training satisfaction is not only conducive to the improvement of staff performance, more importantly, it is conducive to the long-term development and use of talents, and more conducive to the sustainable development of enterprises and the overall progress of staff development.
【学位授予单位】：华东理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F49
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