基于服务当量值的社区卫生服务岗位绩效管理的实践探索与效果评价

发布时间：2018-07-29 06:04

【摘要】：当前国家制订了一系列鼓励性政策大力促进社区卫生服务机构的发展,其中绩效分配改革尤为重要。南苑社区卫生服务中心以"唯同岗位可比,不同岗位比较岗位系数"为原则,按照工作数量、工作质量、运行效率3个维度展开考核,建立起了基于服务当量值的社区卫生服务岗位绩效管理模式和评价体系。该分配激励模式及岗位绩效管理评价体系解决了考核指标"标准当量值"在不同岗位间不可比的现状,促进了有效资源和绩效的合理分配,调动了社区卫生服务机构人员的工作积极性,并引领了中心整体工作的改善,有利于社区卫生服务中心持续、健康的发展。
[Abstract]:At present, a series of encouraging policies have been formulated to promote the development of community health service institutions, among which the reform of performance distribution is particularly important. The Nanyuan Community Health Service Center took the principle of "comparable with the same position, coefficient of comparison of different positions" as the principle. The assessment was carried out according to the three dimensions of work quantity, work quality and operational efficiency. The performance management model and evaluation system of community health service post based on service equivalent value are established. The distribution incentive model and the post performance management evaluation system solve the current situation of "standard equivalent value", which is not comparable among different posts, and promote the rational allocation of effective resources and performance. It arouses the enthusiasm of the community health service staff and leads the improvement of the whole work of the center, which is conducive to the sustained and healthy development of the community health service center.
【作者单位】：北京市丰台区南苑社区卫生服务中心;中国人民大学公共管理学院;北京市丰台区卫生和计划生育委员会;北京市丰台区社区卫生服务管理中心;
【基金】：北京市丰台区卫生和计生系统科研项目(2013.630.55)——南苑社区卫生服务中心岗位绩效管理研究
【分类号】：R197.61

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