组织知识构建的内在机制研究

发布时间：2018-08-14 16:45

【摘要】：正如信息构建是随着信息管理领域研究的深入而兴起一样,知识构建概念的横空出世,其实也是在知识管理的夹缝中为人们所知悉的。同时,伴随着知识生态研究的兴起,知识构建这一概念已逐渐为更多的学者和业界所熟悉。但一如其诞生之时的“低调”,知识构建作为一个新的研究领域,至今未受到广泛关注。以至于关于这一领域的研究对象、研究范围和研究方法等,均未得到一致认同。知识构建之所以成为本论文讨论的主要议题,在于其所蕴含的“构建观”。本论文的研究背景在于,当前在组织中针对知识管理的推进遭遇到了瓶颈,关于组织中的知识要不要管理、如何实施等的讨论如影随行。而组织知识的泛在化和知识关系的复杂化,进一步加剧了知识悖论现象的出现。为此,论文从知识所处的知识网络关系和知识论问题入手,将问题分解为组织知识的路线和机制问题,包括知识诸要素之间的相互关系及其活动规律性。并假设,问题的关键在于组织对知识所实施的主动性管理的失效,组织知识及知识的活动其实是难以管理甚至不可管理的；应当通过对组织知识内在机制的管控,促进组织知识在实施组织价值的基础上实现知识价值。相对于组织知识的“管理观”而言,组织知识的“构建观”所针对的是创新环境下的组织的知识管理导入问题,通过讨论如何以“构建观”来建立组织中知识与组织、知识与过程、知识与价值之间的关系,其中的内在机制和规律性,进而构建组织知识的价值。论文讨论了知识的环境相关性和从知识过程到知识结果之间循环转换的规律,认为过程态知识的实质是知识的波粒二象性,但最终将在实体性和过程性之间实现知识的同一。组织成员的个体知识需要经由组织的业务过程转换为组织知识,这就是知识的组织态；不同的组织态知识可以通过组织策划来实现。论文通过建立知识当量、知识当量积等量化的知识贡献表征体系,讨论了组织知识的进入和退出机制,认为组织知识应当根据价值衰变规律来建立组织知识的保有评价,以此取代组织知识的进入评价。知识呈交和知识提取是组织中两种应用广泛的组织知识获取机制,但后者是对前者的改进,两者最终将在融合各自特点的基础上构建组织知识的获取机制。论文认为知识价值是通过组织价值来实现的。以组织价值这一结果导向,组织知识构建的定位应该遵循“价值决定目标、目标决定战略、战略决定知识”这一知识战略的导向,这是知识价值提升的关键因素。同时,知识诊断是组织价值持续改进的重要手段,而知识驱动的文化,则从根本上保证了组织价值的持续和传承。两者均构成了结果导向的知识价值实现的重要机制。论文认为,组织知识的价值体现在经未来和他人的复用而产生的组织价值。为实现知识价值的最大化,应当通过有效的管控机制为知识效用和价值实现提供动力。在知识管控过程中,应合理运用知识作用力的基本原理。作为论文的结论,论文最后认为,由于知识的自组织性,组织中的知识以及知识活动其实是难以管理,甚至不可管理的；但组织的知识及知识活动可以被有效管控。关键在于要充分认识到组织知识及知识过程的相互关系和运动规律性,进而实现组织知识的构建。这也是本论文所建立起的基于构建观的组织知识实施路线。
[Abstract]:Just as information construction is rising with the deepening of information management research, the concept of knowledge construction emerges in the crack of knowledge management. At the same time, with the rise of knowledge ecology research, the concept of knowledge construction has gradually become familiar to more scholars and industry. As a new research field, knowledge construction has not been paid much attention so far. So far, the research objects, research scope and research methods in this field have not been unanimously recognized.
The reason why knowledge construction has become the main topic discussed in this paper lies in the "concept of construction" contained in it. The research background of this paper is that the promotion of knowledge management in the organization has encountered a bottleneck, and the discussion about whether knowledge in the organization should be managed and how to implement it has gone hand in hand. The complexity of knowledge relations further aggravates the appearance of knowledge paradox.
To this end, the paper begins with the knowledge network relationship and the epistemology problem in which knowledge is located, and divides the problem into the route and mechanism of organizing knowledge, including the relationship among the elements of knowledge and the regularity of their activities. Actually, activities are difficult to manage or even unmanageable, and knowledge value should be realized on the basis of organizational value by controlling the internal mechanism of organizational knowledge.
Compared with the "management view" of organizational knowledge, the "construction view" of organizational knowledge aims at the problem of organizational knowledge management introduction in an innovative environment. This paper discusses how to establish the relationship between knowledge and organization, knowledge and process, knowledge and value in an organization by means of "construction view", and the internal mechanism and regularity of it. And build the value of organizational knowledge.
This paper discusses the environmental relevance of knowledge and the law of circular transformation from knowledge process to knowledge result. It holds that the essence of procedural knowledge is wave-particle duality of knowledge, but it will eventually achieve the unity of knowledge between entity and procedurality. Knowledge is the organizational state of knowledge; knowledge of different organizational structures can be achieved through organizational planning.
This paper discusses the entry and exit mechanism of organizational knowledge by establishing a quantitative representation system of knowledge contribution such as knowledge equivalence and knowledge equivalent product, and holds that organizational knowledge should be evaluated according to the law of value decay to replace the entry and evaluation of organizational knowledge. The widely used organizational knowledge acquisition mechanism, but the latter is an improvement on the former. The two will eventually construct the acquisition mechanism of organizational knowledge on the basis of integrating their respective characteristics.
The paper holds that knowledge value is realized through organizational value. Oriented by the result of organizational value, the orientation of organizational knowledge construction should follow the knowledge strategy of "value decides goal, goal decides strategy, strategy decides knowledge", which is the key factor to enhance knowledge value. Continuous improvement is an important means, while knowledge-driven culture fundamentally guarantees the continuity and inheritance of organizational value. Both of them constitute an important mechanism for the realization of result-oriented knowledge value.
The paper holds that the value of organizational knowledge is embodied in the organizational value generated by the reuse of knowledge in the future and others.
As a conclusion, the paper concludes that because of the self-organization of knowledge, knowledge and knowledge activities in an organization are difficult to manage or even unmanageable, but the knowledge and knowledge activities of an organization can be effectively controlled. This is also the implementation route of organizational knowledge based on the concept of construction.
【学位授予单位】：南京大学
【学位级别】：博士
【学位授予年份】：2013
【分类号】：G302;G203

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