黑龙江省电力有限公司企业信息化中的业务流程重组研究

发布时间：2018-01-07 23:34

本文关键词：黑龙江省电力有限公司企业信息化中的业务流程重组研究　出处：《哈尔滨理工大学》2013年硕士论文　论文类型：学位论文

【摘要】：电力企业的发展和信息化建设密不可分，从生产运行、业务管理、客户服务、企业文化建设等方面均需要信息化建设的支撑。电力企业要实现提供优质的电能服务和建设高效率的企业，不仅为信息技术应用提供了宽广的舞台，更是信息化建设的内在动力。本文是在国家电网公司实施“SG186”信息化建设工程的背景下撰写的，通过对黑龙江省电力有限公司(HLJEPCL)实施信息化工程的建设过程进行研究，，并深入探讨信息化改革以及业务流程重组对一个企业的管理产生的深远影响。通过采用个案研究法、经验总结法以及描述性研究法并依据笔者多年来的基层工作经验对电力企业中某一业务流程及某地市级企业各组织层级实施信息化过程中遇到的现象，以小见大、阐述实施过程中产生的问题，并提出行之有效的解决方法。参照解决途径来进行归纳总结，从而使之系统化、理论化。并将已有的、客观存在的规律或理论通过自己的理解和验证加以阐述，提出弊端并对实际问题加以说明。通过对黑龙江省电力有限公司实施信息化建设过程的研究，并对实施中发生的具体问题以及信息化建设过程中相伴而生的业务流程重组问题及企业管理过程中产生的变革问题进行细致分析，旨在分析问题症结所在，并提出解决的方法和途径。充分体现信息化工程对企业业务流程的改变甚至是企业内部组织机构的变革，说明信息化带动管理模式的转变以及对企业内部组织结构所产生的深远影响。
[Abstract]:Closely related to the development of electric power enterprises and informatization construction, from the production operation, business management, customer service, corporate culture and other aspects are the needs of information construction. The supporting power enterprises to achieve the enterprise power service and the construction of high quality, not only provides a broad stage for the application of information technology, is the inherent power of information construction.
This is the implementation of the "SG186" information construction under the background of writing in the national Power Grid Corp, through to the Heilongjiang province electric power company (HLJEPCL) implementation of the construction process of information engineering research, and discusses the far-reaching influence of information management reform and reorganization of business processes of an enterprise.
By using the method of case study, the child is father of the man experience method and descriptive research method and based on the author's many years of grassroots work experience to meet the implementation process of a business process and a municipal enterprise organization level in the electric power enterprise informatization phenomenon, have expounded the problems in the implementation process, and put forward effective solutions. To solve to summarize, system making, theory. And the law or theory exists objectively elaborated through their own understanding and verification, put forward the malpractice and explain the practical problems.
Through the study of the implementation of informatization construction process of Heilongjiang province electric power company, a detailed analysis of reform problems of business process reengineering and the accompanying specific problems in the implementation and the process of information construction and students and in the process of enterprise management, aims to analyze the crux of the problem, and puts forward the ways and means to solve. Fully reflect change the information project of business processes and even organization internal change, explain profound impact information to promote the transformation of the management mode and generated the internal organizational structure.

【学位授予单位】：哈尔滨理工大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F270.7;F426.61

【参考文献】