卓越绩效模式在我国建筑企业的应用研究

发布时间：2018-04-03 07:40

本文选题：卓越绩效　切入点：建筑企业　出处：《山东建筑大学》2013年硕士论文

【摘要】：卓越绩效模式源于美国波多里奇国家质量奖标准,目前有八十多个国家和地区在推广应用。它提供了一种评价方法,企业可以通过卓越绩效模式集成的现代先进管理理念和方法来评价企业的管理业绩,使企业不断从优秀走向卓越。我国于2001年启动全国质量管理奖的评审工作,以卓越绩效模式作为评审标准。论文首先介绍了卓越绩效模式的内涵、我国建筑企业应用卓越绩效模式的现状、建立并实施卓越绩效模式的目的和意义、世界三大质量奖和我国全国质量奖以及卓越绩效模式在我国建筑领域的研究现状。然后对卓越绩效评价准则进行解析,分析其九条基本理念(远见卓识的领导、战略导向、顾客驱动、社会责任、以人为本、合作共赢、重视过程与关注结果、学习改进与创新、系统管理)、七条类目的内容及相互关系、卓越绩效评价准则与IS09000族标准的关系以及与企业核心竞争力的关系。本文按照卓越绩效模式的七个方面,通过分析A建筑公司的成功实践案例,提出我国建筑企业建立卓越绩效模式的方法。由于过程管理涵盖了企业的所有活动,涉及企业所有部门,本文着重对这一部分内容进行详细分析。最后,从卓越绩效评价准则培训、建筑企业企业文化建设、树立标杆企业、问卷调查、开展自我评价、制定并实施改进计划、在恰当的时机申报全国质量奖等七个方面就我国建筑企业如何实施卓越绩效模式进行分析。本文参照《卓越绩效评价准则》(GB/T19580-2012)和一些关于卓越绩效模式在企业或机构的应用研究以及在A建筑企业实施的实践,提出卓越绩效模式在我国建筑企业建立并实施的一般方法,希望对我国建筑企业成功导入卓越绩效模式提供一些借鉴。
[Abstract]:The excellent performance model originates from the Podolich National quality Award Standard and has been popularized and applied in more than 80 countries and regions.It provides an evaluation method for enterprises to evaluate their management performance through the integration of modern advanced management concepts and methods of excellence performance model, so that enterprises can continuously move from excellence to excellence.In 2001, China launched the evaluation of the National quality Management Award, with the excellent performance model as the evaluation standard.The paper first introduces the connotation of the excellent performance model, the current situation of the application of the outstanding performance model in Chinese construction enterprises, and the purpose and significance of establishing and implementing the outstanding performance model.The research status of the world's three quality awards, the national quality awards and the excellent performance model in the field of architecture in China.Then it analyzes the nine basic concepts of excellence performance evaluation (visionary leadership, strategic orientation, customer driven, social responsibility, people-oriented, win-win cooperation, attention to process and results, learning improvement and innovation, etc.), and then analyzes its nine basic concepts (visionary leadership, strategic orientation, customer driven, social responsibility, win-win cooperation, attention to process and results, learning improvement and innovation, etc.System management, content and relationship of seven categories, relationship between performance excellence evaluation criteria and IS09000 family standards, and relationship with core competitiveness of enterprises.According to the seven aspects of the outstanding performance model, this paper analyzes the successful practice cases of A construction company, and puts forward the method of establishing the outstanding performance model in the construction enterprise of our country.As process management covers all the activities of the enterprise and involves all departments of the enterprise, this paper focuses on the detailed analysis of this part.Finally, from excellent performance evaluation criteria training, construction enterprise culture construction, benchmarking enterprises, questionnaire survey, self-evaluation, the formulation and implementation of improvement plans,In the right time to declare the National quality Award and other seven aspects of the construction enterprises in China how to implement the performance model of excellence.Referring to the Standard of Excellence performance Evaluation (GBR / T19580-2012) and some researches on the application of excellence performance model in enterprises or institutions and the practice in A construction enterprises, this paper puts forward a general method of establishing and implementing excellence performance model in Chinese construction enterprises.The author hopes to provide some reference for Chinese construction enterprises to successfully introduce outstanding performance model.
【学位授予单位】：山东建筑大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.5;F426.92

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