DT企业量化全过程品质管理评价体系研究

发布时间：2018-05-11 11:44

本文选题：品质管理 + 品质评价体系　；参考：《长春理工大学》2013年硕士论文

【摘要】：随着的经济的发展,品质管理日趋完善,在各行业的品质管理体系也逐渐融合,基本要求和条款互操作性更多。在众多的品质管理要求和方法中,如何合理、高效的运用执行成为各类企业品质管理工作中需要解决的关键问题和环节。本文从DT企业通讯电源的品质管理工作实际出发,运用品质管理、运营管理相关体系理论和品质改进工具方法,提出量化的全过程品质管理评价体系概念,开展了其量化全过程品质管理评价体系的设计与应用研究工作。研究成果一方面有利于提高DT企业的品质管理工作,同时提供给相关企业开展品质管理工作提供可行的参考。具体有以下几个方面, 首先,本文阐述了通过戴明博士的PDCA的品质持续改善的应用,提出量化的品质评价体系的四个步骤,其包括资料的收集、资料的审核、资料量化转换和持续应用更新的过程。这样为奠定了整个量化的全过程品质管理体系的基础。其次,本文通过对FMEA理论中的RPN风险优先数的研究,运用RPN评估问题风险程度的特点,转而用来评定标准条文的重要程度。依据风险越高的项目,其中重要程度也更高的原则,建立量化转换模型。最后,本文根据量化的品质评价体系的形成机制,推导出从产品设计及验证、产品生产制程设计及验证到量产制程的品质管理的评价体系的工具,其分别对应设计评价标准(DFS)、制程设计评价标准(MFS)和制程品质管理评价标准(QPA)。并根据评价工具的特点设计管理流程,多重把关,形成从源头管理的品质预防管理。根据市场的瞬息万变的特点,在过程品质管理中应用把握重点和关键点的前提条件下,做到“十拿九稳”(满分的标准收集设计,90%的重点和关键点的需要合格通过,10%持续改善)缩短产品设计评估验证的周期,减少失败品质成本,用以满足市场需求。高品质的产品,高品质的管理,高品质的服务是一直被追求的目标。如何设计一套合理的、完整的评价体系,用以衡量产品、管理和服务“好”程度正是本文所研究解决的内容。
[Abstract]:With the development of economy, quality management is becoming more and more perfect. Among all kinds of quality management requirements and methods, how to apply them reasonably and efficiently has become a key problem and link in the quality management of all kinds of enterprises. Based on the practice of quality management of DT enterprise communication power supply, this paper puts forward the concept of the whole process quality management evaluation system based on the theory of quality management, the theory of operation management and the method of quality improvement tool. The design and application of the quantitative whole process quality management evaluation system were carried out. On the one hand, the research results are helpful to improve the quality management of DT enterprises, and at the same time, it provides a feasible reference for related enterprises to carry out quality management work. There are the following aspects: First of all, this paper describes the application of continuous quality improvement of PDCA by Dr. Dai Ming, and puts forward four steps of quantitative quality evaluation system, including data collection, data audit, data quantization conversion and continuous application updating process. This has laid the foundation of the whole quantitative whole process quality management system. Secondly, through the study of the RPN risk priority in FMEA theory, this paper uses the characteristics of RPN to evaluate the risk degree of the problem, and then uses it to evaluate the importance of the standard articles. According to the principle that the higher the risk is, the more important the project is, the quantitative transformation model is established. Finally, according to the formation mechanism of the quantitative quality evaluation system, this paper deduces the tools of the evaluation system from product design and verification, product production process design and verification to mass production process quality management. It corresponds to the design evaluation standard (DFS), the process design evaluation standard (MFS) and the process quality management evaluation standard (QPA) respectively. According to the characteristics of evaluation tools, the management process is designed, and the quality prevention management from the source is formed. According to the rapidly changing characteristics of the market, under the precondition of grasping the key points and the key points in the process quality management, It can shorten the period of product design evaluation and verification, reduce the cost of failure quality, and meet the market demand. High-quality products, high-quality management, high-quality services have been pursued. How to design a reasonable and complete evaluation system to measure the "good" degree of product, management and service is the content of this paper.
【学位授予单位】：长春理工大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F426.63;F273

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