青岛FT公司绩效管理体系优化设计

发布时间：2018-06-01 10:23

本文选题：绩效管理 + 关键绩效指标(KPI)　；参考：《西南交通大学》2013年硕士论文

【摘要】：绩效管理是人力资源管理体系的核心与基础,世界各国企业正试图通过建立科学、有效的绩效管理体系,以提高员工绩效和组织绩效,提升企业的竞争优势。但从实践情况来看,国内企业在绩效管理方面还存在着许多问题和缺陷。本文以青岛FT公司的绩效管理体系为研究对象,以绩效管理理论为依据,运用绩效管理的方法和相关工具,结合公司的绩效管理现状,通过理论联系实际,为青岛FT公司系统地设计了绩效管理体系,希望对公司在绩效管理方面有所帮助。本文首先系统地综述了绩效管理的基本理论、绩效管理与绩效考核的联系与区别,以及绩效管理的方法(BSC、KPI等),并对四种绩效管理的方法的优缺点做了比较。本文研究的重点内容是青岛FT公司绩效指标体系和绩效管理流程的建立。一方面结合青岛FT公司绩效管理现状,通过研究现状、找出问题、分析原因,运用绩效管理的相关理论,找出实现企业战略目标的成功关键因素,形成企业级KPI目标框架；再运用KPI和MBO方法,将企业的战略目标分解到部门,建立部门级KPI；通过部门KPI和岗位职责,设计了岗位KPI。同时按照员工层级职类的不同,从工作业绩(KPI)与工作行为(工作态度和工作能力)两个维度设计了员工的绩效考核指标体系。另一方面以绩效管理基本理论为依据,运用绩效管理的方法和相关工具,结合企业的实际,设计了包括绩效计划、绩效辅导、绩效考评和绩效结果反馈及应用的绩效管理流程。为保障青岛FT公司绩效管理体系的有效实施,本文还提出了具体的保障措施和建议。
[Abstract]:Performance management is the core and foundation of human resource management system. Enterprises all over the world are trying to establish scientific and effective performance management system in order to improve staff performance and organizational performance and enhance the competitive advantage of enterprises. However, in practice, there are still many problems and defects in performance management of domestic enterprises. This paper takes the performance management system of Qingdao FT Company as the research object, takes the performance management theory as the basis, uses the performance management method and the correlation tool, unifies the company's performance management present situation, through the theory unifies the practice, This paper systematically designs the performance management system for Qingdao FT Company, hoping to help the company in performance management. Firstly, this paper systematically summarizes the basic theory of performance management, the relationship and difference between performance management and performance appraisal, as well as the methods of performance management, such as BSC-KPI, and compares the advantages and disadvantages of the four performance management methods. This paper focuses on the establishment of performance indicator system and performance management process of Qingdao FT Company. On the one hand, combined with the current situation of performance management of Qingdao FT Company, through the study of the current situation, find out the problems, analyze the reasons, use the relevant theory of performance management, find out the key factors to achieve the strategic objectives of enterprises, and form the enterprise KPI goal framework; Then using the method of KPI and MBO, the strategic goal of the enterprise is decomposed into the department, and the department level KPIs are established, and the post KPIs are designed through the department KPI and the post responsibility. At the same time, according to the different categories of employees, the performance evaluation index system is designed from two dimensions: job performance KPI) and work behavior (work attitude and work ability). On the other hand, based on the basic theory of performance management, the performance management process including performance planning, performance guidance, performance evaluation, performance result feedback and application is designed by using the performance management method and related tools. In order to ensure the effective implementation of the performance management system of Qingdao FT Company, this paper also puts forward the specific safeguard measures and suggestions.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.72

【参考文献】