基于战略的X电力公司KPI指标体系研究

发布时间：2018-06-14 10:46

本文选题：X电力公司 + 人力资源管理　；参考：《陕西师范大学》2013年硕士论文

【摘要】：现代企业管理中的一个重要内容是企业的人力资源管理工作。选择和采用一个高效适用的绩效管理模式是搞好人力资源管理工作的基础。而绩效考核是绩效管理的关键环节,绩效考核的成功与否直接影响到整个绩效管理过程的有效性。鉴于电力公司的层级管理体制特色及其在运营过程具有工作内容相对固定、工作模式相对规范,因此能够通过采用关键绩效指标(Key Performance Indicator或Key Performance Index,简称KPI)的方法构成企业绩效管理系统的基础,对员工的工作业绩和表现进行评价与考核,以此显著增强各层级组织的运行效率,有效激发员工的工作热情,确保各项管理程序的高效运行,使组织和员工共同受益。本文即以将KPI方法引入X电力公司考核体系的应用过程为例,总结研讨了该方法在该公司的实施应用经验。本文从人力资源战略实施的角度出发,通过运用行为事件访谈法和调查问卷工作,在全面了解X电力公司现阶段绩效管理体系状况的基础上,寻找和探讨了X电力公司的现行绩效管理方式中存在的尚待改进的问题,通过结合该公司现阶段的经营管理战略及其人力资源战略,以地方电力企业的实际情况为出发点,以战略地图为依据,运用平衡计分卡(BSC)和KPI指标方法构建了X电力公司的新绩效管理体制并予以实施。本改革方案通过对公司总体战略层面、公司内部运营层面和组织成员的学习与成长层面这三个层面的研究,发掘出企业现阶段的主要绩效考核指标,对以战略为导向的KPI绩效管理体系重新定位,最大程度的发挥其在X电力公司绩效管理体系中的重要作用。以岗位说明书为基础,建立各个层面的KPI绩效管理体系,通过实施对组织结构重组、对职工的针对性培训、通过薪酬分配制度改革激励员工的积极性,提高员工的专业能力和工作效率。达到了提高X电力公司的人力资源管理水平,挖掘X电力公司的核心竞争力,以更好地应对市场经济中面临的竞争压力,同时也能够为我国地方电力企业绩效管理工作提供借鉴与参考。
[Abstract]:An important part of modern enterprise management is human resource management. Choosing and adopting an efficient and applicable performance management model is the foundation of human resource management. The performance appraisal is the key link of the performance management, the success of the performance appraisal directly affects the effectiveness of the whole performance management process. In view of the characteristics of the hierarchical management system of power companies and their relatively fixed work contents and relatively standardized working patterns, Therefore, by using the key performance indicator or key performance Index (KPI) to form the foundation of the enterprise performance management system, the performance and performance of the employees can be evaluated and evaluated, so as to significantly enhance the operational efficiency of the organizations at all levels. Effectively stimulate the enthusiasm of the staff, ensure the efficient operation of various management procedures, so that the organization and staff benefit. Taking the application process of introducing KPI method into the examination system of X Power Company as an example, this paper summarizes and discusses the application experience of this method in this company. From the perspective of the implementation of human resources strategy, through the use of behavioral event interviews and questionnaires, this paper fully understands the current performance management system of X Power Company. This paper looks for and discusses the existing problems in the current performance management mode of X Power Company, and takes the actual situation of the local electric power enterprise as the starting point by combining the management strategy and human resource strategy of the company at the present stage. Based on the strategic map, the new performance management system of X Power Company is constructed and implemented by using the balanced Scorecard (BSCC) and KPI index method. Through the study of the overall strategy level, the internal operation level and the learning and growth level of the members of the organization, this reform program finds out the main performance evaluation indicators of the enterprise at the present stage. Reorienting the strategic oriented KPI performance management system to maximize its important role in X power company performance management system. On the basis of job description, KPI performance management system is established at all levels. Through the reorganization of organizational structure, the targeted training of employees, and the reform of salary distribution system, the enthusiasm of employees is encouraged. Improve the professional ability and efficiency of the staff. To improve the level of human resources management in X Power Company, and to tap the core competitiveness of X Power Company, in order to better deal with the competitive pressure in the market economy, At the same time, it can also provide reference and reference for the performance management of local electric power enterprises in our country.
【学位授予单位】：陕西师范大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.61

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