AS公司业务流程再造研究

发布时间：2018-08-07 14:37

【摘要】：市场环境促进着管理方式的变革，业务流程再造的思想便是在适应现今复杂多变、日新月异、竞争激烈的市场环境下诞生的。作为一种能够很好的适应环境，并且快速高效解决企业问题的思想，它一出现便迅速得到大家认可而变成一种重要的管理学理论和实践方法。业务流程再造的中心思想就是对企业的整个业务流程做根本的再思考并且重新设计，以流程为中心整合资源，最终的目的是提升企业的效率和业绩。类似于其他一些企业，AS公司现在的发展遇到了瓶颈，企业的各种问题随之暴露出来，在外部市场竞争激烈残酷的情况下，企业内部又被机构臃肿所累，运营越来越缺乏效率，业绩的增长也日趋变缓。而面临如此的内忧外患，AS公司要走出困境只能通过变革的道路，对企业进行全面的业务流程再造，方能化解危机。本文先通过当今主流的方法来识别企业的主要业务流程，，比如实证分析法、文献调查法等，将企业里面需要进行变革的业务流程找出，然后在业务流程再造（BPR）思想的指导下对这些业务流程进行分析和根本的再设计。通过以上一系列的过程以达到企业在各个指标要素上的提升和飞跃。本文首先对论文的选题背景、研究的意义和方法以及业务流程再造（BPR）思想的目前国内外研究现状等。然后提出整篇文章所研究问题的理论落脚点，主要对BPR思想的产生、发展、特点以及运用的条件和过程进行梳理和总结，奠定文章的理论基础。通过分析高端制造企业组织结构变革研究的必要性引出本文的研究对象AS公司，在分析了AS公司现状后分析了AS公司的核心业务流程。经过AS公司核心业务流程再设计。将核心业务流程按照BPR的思想进行了根本的思考和再设计。本文的论证过程和结论可以为今后相似问题的研究者提供一些借鉴。
[Abstract]:The market environment promotes the change of management mode. The idea of business process reengineering is born under the market environment which is complex and changeable, changing with each passing day and fierce competition. As a kind of thought which can adapt well to the environment and solve the problems of enterprises quickly and efficiently, it is quickly accepted by everyone and becomes an important management theory and practice method. The central idea of business process reengineering (BPR) is to rethink and redesign the whole business process and integrate resources with the process as the center. The ultimate goal is to improve the efficiency and performance of the enterprise. Similar to some other enterprises, the current development of as Company has encountered bottlenecks, and various problems of the enterprise have been exposed. Under the fierce and cruel competition in the external market, the internal enterprise is also tired by the bloated organization, and the operation is becoming more and more inefficient. Growth in performance is also slowing. In the face of such internal and external troubles, the company can only solve the crisis by reforming the business process and reengineering the business process. In this paper, we first identify the main business processes of enterprises, such as empirical analysis, literature survey and so on, to identify the business processes that need to be changed in enterprises. Then, under the guidance of BPR (BPR), these business processes are analyzed and redesigned. Through the above series of processes to achieve the enterprise in each index element of the promotion and leap. In this paper, the background of this paper, the significance and methods of the research, and the current domestic and foreign research status of BPR (BPR). Then it puts forward the theoretical foothold of the whole paper, mainly combing and summarizing the emergence, development, characteristics, application conditions and process of BPR thought, and laying the theoretical foundation of the article. By analyzing the necessity of the research on the organizational structure change of high-end manufacturing enterprises, the research object of this paper is as Company. After analyzing the current situation of as Company, the core business process of as Company is analyzed. After as company core business process redesign. The core business process is considered and redesigned in accordance with the idea of BPR. The argumentation process and conclusion of this paper can be used for reference by researchers of similar problems in the future.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F426.72;F273

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