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海油销售服务公司班组激励机制优化设计

发布时间:2018-09-08 07:55
【摘要】:组织是由许多“经济人”组成的,成员为了自身利益而有可能偏离组织的目标。班组激励是组织激励的一种方式,本文主要研究如何激励有着不同需要和从事着不同工作的个人努力工作,并达成有效的合作来实现组织的目标。 本文主要从两方面研究使班组员工与组织目标相一致的方法:一种是不改变员工的目标,但通过激励设计,尽可能使员工在追求个人利益的同时增进组织的利益;另一种是改变组织成员的个人目标,使组织成员的目标与组织目标达成一致。 本文首先对绩效管理、激励等相关研究进行了文献回顾。其次通过调查问卷对销售服务公司原有的“以结果为导向”激励机制的效果进行定量分析。然后对激励机制进行重新优化设计,提出“以过程为导向”的激励机制优化思路。最后,对实施效果通过检验分析,并证明优化后激励机制的有效性。 本研究发现:(1)沟通在激励机制发生过程中起到了很重要的作用;(2)激励方式的多样性对提高员工个人和组织绩效都有积极作用;(3)采取“以过程为导向”的激励机制产生的效果要优于“以结果为导向”的激励机制。 该发现对国有企业的班组建设管理有着重要意义,对于国有企业培养出综合素质高、组织协调管理能力强、具有开拓创新精神的班组群体,进一步提高班组综合管理水平和工作效率有着现实意义。
[Abstract]:Organizations are made up of many "economic men", whose members may deviate from their goals for their own benefit. Team motivation is a kind of organizational motivation. This paper mainly studies how to motivate individuals with different needs and different jobs to work hard and achieve effective cooperation to achieve the goals of the organization. This paper mainly studies two ways to make the team staff and the organization goal consistent: one is not to change the employee's goal, but through the incentive design, makes the staff pursue the personal benefit as well as the organization's benefit as far as possible; The other is to change the individual goals of the members of the organization so that the goals of the members of the organization agree with the goals of the organization. In this paper, the performance management, incentive and other related research literature review. Secondly, the effect of the original "result-oriented" incentive mechanism of sales service company is analyzed quantitatively by questionnaire. Then the incentive mechanism is redesigned and the idea of "process oriented" incentive mechanism optimization is put forward. Finally, the effectiveness of the optimized incentive mechanism is proved by testing and analyzing the effect. The results show that: (1) communication plays an important role in the process of incentive mechanism, (2) the diversity of incentive modes plays a positive role in improving the individual and organizational performance of employees; (3) the effect of adopting "process-oriented" incentive mechanism is better than that of "result-oriented" incentive mechanism. The findings are of great significance to the construction and management of teams and groups in state-owned enterprises, and are of great significance to the training of groups with high comprehensive quality, strong ability of organizing and coordinating management, and pioneering and innovative spirit in state-owned enterprises. It is of practical significance to further improve the level of team comprehensive management and work efficiency.
【学位授予单位】:中南大学
【学位级别】:硕士
【学位授予年份】:2013
【分类号】:F272.92;F426.22

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