IBM沈阳分公司知识型员工绩效管理研究

发布时间：2019-07-08 19:07

【摘要】：在企业人力资源管理中,绩效管理是核心,也是管理的中心和重心,一切人力资源管理活动都离不开对员工的绩效管理,都是围绕绩效管理而展开的,如何通过绩效管理来提升员工素质,并进而提高企业效益已成为关键课题。 IBM沈阳分公司是IBM全国几大分区之一,是IBM在中国大陆销售量和利润较大的区域。公司现有员工202人,本科级以上毕业生所占比例超过90%。为进一步提高企业竞争力,完善人力资源管理,适应当前市场急剧变化的新形势,应该提升员工的绩效管理水平。作为老牌的IT企业,原来在绩效管理中也存在着对绩效管理的理解偏差、绩效指标有待优化等问题。如何能在新形势下通过构建科学有效的企业绩效管理体系,解决诸多方面的问题是人力资源管理问题的重中之重。为此公司必须根据发展环境、企业基础和文化氛围探索出适应自身特色和切合实际的绩效管理模式。本文将根据绩效管理的相关理论,给合IBM沈阳分公司的实际情况,提出IBM沈阳分公司实施绩效管理的过程模式,研究绩效计划、绩效沟通、绩效考核和绩效分析与辅导的内容,或它们所涉及的有关重点问题,并通过案例分析,试图通过运用科学的绩效管理方法和理论解决IBM沈阳分公司知识员工绩效管理问题。
[Abstract]:In enterprise human resource management, performance management is the core, but also the center and focus of management. All human resources management activities can not be separated from the performance management of employees, are carried out around performance management. How to improve the quality of employees through performance management, and then improve the efficiency of the enterprise has become a key issue. IBM Shenyang Branch is one of the major divisions of IBM in China, and it is a region with large sales and profits of IBM in mainland China. The company has 202 employees, the proportion of graduates above the subject level is more than 90%. In order to further improve the competitiveness of enterprises, improve human resources management, and adapt to the new situation of rapid changes in the current market, we should improve the performance management level of employees. As an established IT enterprise, there are some problems in the performance management, such as the deviation of the understanding of the performance management, the performance indicators need to be optimized and so on. How to solve many problems by constructing a scientific and effective enterprise performance management system in the new situation is the most important problem of human resources management. Therefore, according to the development environment, enterprise foundation and cultural atmosphere, the company must explore a performance management model that adapts to its own characteristics and is realistic. According to the relevant theory of performance management, according to the actual situation of IBM Shenyang Branch, this paper puts forward the process mode of implementing performance management in IBM Shenyang Branch, studies the contents of performance planning, performance communication, performance evaluation and performance analysis and guidance, or the related key issues involved in them, and through case analysis, This paper attempts to solve the problem of knowledge staff performance management in Shenyang Branch of IBM by using scientific performance management methods and theories.
【学位授予单位】：大连海事大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.671

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