C市国税系统绩效考评优化设计

发布时间：2018-03-02 02:11

本文关键词： 绩效考评国税系统 KPI关键指标　出处：《吉林财经大学》2014年硕士论文　论文类型：学位论文

【摘要】：绩效考评是绩效管理体系中非常重要的一个环节，对于整个绩效管理体系能否发挥实际效果起着至关重要的作用。绩效管理是一种源自西方管理学的管理方法，是人力资源管理的核心组成部分。自上世纪80年代新管理思潮出现后，政府序列的绩效管理体系搭建成为各国公共管理部门人力资源管理研发的最新课题。全面科学规范系统的绩效管理体系能够有效的规范公职人员的日常行为，，对于促进公职人员素质的提升，确保政府职能得到有效发挥，切实为人民提供优质高效的公共服务有着十分重要的意义和作用。我国税收有着取之于民、用之于民的重要作用，税务部门作为国家重要的政府组成部门，承担着为国聚财、为民收税的神圣使命，搭建符合国税工作实际的绩效管理体系、打造一支战斗硬朗、作风优良的国税队伍关系到国税事业的生死存亡和人心向背，更关乎社会主义市场经济的良性协调发展。所以建立一套科学、符合实际、方便操作的绩效管理体系并发挥其应有的实际作用，对社会经济的长远发展也有着重要的现实意义。本文从现代绩效理论入手，结合组织行为学、管理学、运用管理理论、数学、心理学、历史学、领导行为艺术与传统文化等理论，运用问卷调查、深入访谈、文献分析、综合比对、数据运用、资料对比等研究方法，对C市国税系统现行的绩效考评办法进行深刻剖析，指出存在的问题和不足。运用KPI关键绩效指标的考核方式，结合C市国税系统工作实际，结合岗位风险自查、内控机制建设、完善相关制度和强化思想道德教育工作基础，铺设了规范C市国税系统干部行为的四道“防护网”，在此基础上，重新优化了原有的绩效考评方法，进行了可行性分析，指出了C市国税系统绩效考评实施工作的关键环节和要点。本文仅通过对C市国税系统现行的考评办法进行优化，希望对税务系统有关部门建立健全绩效管理体系有借鉴和启发意义，也为构建“中国式”政府的绩效管理体系和如何将外国好的管理方法与中国传统文化理念相结合提供参考。
[Abstract]:Performance appraisal is a very important link in the performance management system, which plays an important role in the actual effect of the whole performance management system. Performance management is a management method derived from western management. Is the core component of human resources management. Since -20s, the new trend of thought in management, The construction of performance management system of government sequence has become the latest topic of human resources management research and development of public administration departments in various countries. The performance management system of comprehensive scientific and normative system can effectively regulate the daily behavior of public officials. It plays an important role in promoting the quality of public officials, ensuring the effective development of government functions and providing high quality and high efficiency public services for the people. Tax revenue in our country plays an important role in taking it for the people and using it for the people. As an important government component of the country, the tax department undertakes the sacred mission of collecting wealth for the country and collecting taxes for the people, and sets up a performance management system that conforms to the actual situation of the work of the state tax. To build a strong fighting force with a fine style of work is related to the survival and death of the cause of state tax, and to the healthy and coordinated development of the socialist market economy. Therefore, the establishment of a set of science is in line with reality. The performance management system which is convenient to operate and give full play to its practical function is also of great practical significance to the long-term development of social economy. Starting with the modern performance theory, combining the theories of organizational behavior, management, using management theory, mathematics, psychology, history, the art of leadership behavior and traditional culture, this paper makes use of questionnaires, in-depth interviews, literature analysis, etc. Through comprehensive comparison, data application, data contrast and other research methods, this paper makes a deep analysis of the current performance evaluation methods of the state tax system in C city, points out the existing problems and shortcomings, and applies the evaluation methods of the key performance indicators of KPI. Combining with the actual work of the state tax system in C city, combining with the post risk self-examination, the construction of internal control mechanism, perfecting the relevant system and strengthening the work foundation of ideological and moral education, Four "protective nets" were laid to standardize the behavior of cadres in the state tax system of C city. On this basis, the original performance evaluation methods were optimized and the feasibility analysis was carried out. This paper points out the key links and key points of the implementation of the performance appraisal of the state tax system in C city. In this paper, the author only optimizes the current evaluation methods of the tax system of C city, hoping to provide reference and inspiration for the relevant departments of the tax system to establish and improve the performance management system. It also provides reference for constructing the performance management system of "Chinese" government and how to combine foreign good management methods with Chinese traditional cultural ideas.
【学位授予单位】：吉林财经大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F812.42

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