PPP项目中控制对信任的影响研究：角色感知的调节作用

发布时间：2018-02-25 23:19

本文关键词： 控制信任角色感知多案例研究情境模拟实验　出处：《天津理工大学》2017年硕士论文　论文类型：学位论文

【摘要】：PPP合同是一种长期契约,相互猜忌的交易双方很难取得理想的合作效果,唯有信任才能激励交易双方保持强烈合作意愿、提高交易效率,由此可见,信任对PPP项目成功至关重要。然而,信任是动态演化的,信任不当就会产生风险,控制作为抑制风险的一种途径对信任具有影响作用,适度的控制对于信任的长期维系至关重要,而现有文献中关于控制对信任是积极影响还是消极影响这一研究结论尚存在分歧。同时,考虑到中国PPP项目私人部门社会角色多样化是区别于其他国家的显著特征,因此,本研究将私人部门的角色感知作为调节变量,研究控制对信任的影响关系。基于此,给PPP实践中政府部门科学控制私人部门提供了管理启示,具体研究内容主要包括以下三方面。(1)建立了PPP项目中私人部门角色感知的构念,并对其进行赋值。通过对角色理论进行文献综述,并基于角色的内涵,提出了PPP项目中私人部门角色感知的构念;通过对角色理论在营销及其他领域的应用进行文献分析发现,交易双方之间的角色关系通常分为商人关系和朋友关系两种类型,在此基础上,本文分析了国内外PPP项目中的私人部门,归纳出中国PPP项目中私人部门的四种企业类型,并依据其特征,识别出我国PPP项目中私人部门角色感知的四种类型,即父子关系、兄弟关系、朋友关系和商人关系。(2)揭示了PPP项目缔约阶段私人部门角色感知调节下控制对信任的影响机理。基于多案例研究方法揭示了私人部门角色感知调节下政府部门的合同条款控制对私人部门信任感知的影响。首先,依据私人部门的四种角色感知类型选择相对应的具有代表性的PPP案例;其次,依据本课题组PPP项目合同控制的研究成果识别出国家标准有一定幅度范围而具体项目的规定又存在差异的具有控制作用的关键点,即产出标准、投融资责任、履约担保、出资比例、违约行为、违约金等,针对上述关键点搜集二手资料,在此基础上,对文本资料进行分析,得到了合同条款控制与信任感知之间的影响关系及角色感知的调节效应。基于此,给政府部门在缔约阶段科学设计合同条款提供两点管理启示。(3)揭示了PPP项目履约阶段私人部门角色感知调节下控制对信任的影响机理。基于4(私人部门角色感知:父子关系、兄弟关系、朋友关系和商人关系)×2(控制水平高/低)完全随机的情境模拟实验探讨了私人部门角色感知调节下政府部门的合同履行控制对私人部门信任感知的影响。首先,依据私人部门的四种角色感知分别设计四种实验情境,在每种情境下都对高/低水平控制分别描述,进而进行实验;其次,采用方差分析对实验数据进行处理,得到了合同履约控制与信任感知之间的关系及角色感知的调节效应,基于此,给政府部门在履约过程中适度控制私人部门提供四点管理启示。
[Abstract]:PPP contract is a kind of long-term contract. It is very difficult to achieve the ideal cooperation effect between the two sides who suspect each other. Only trust can motivate the two parties to maintain strong cooperation will and improve the transaction efficiency. Trust is critical to the success of PPP projects. However, trust is dynamically evolving, and improper trust can lead to risks. Control as a way to curb risk has an impact on trust. Moderate control is essential for the long-term maintenance of trust, and there are differences in the existing literature on whether control has a positive or negative impact on trust. Considering that the diversification of private sector social roles in China's PPP project is a distinct feature that distinguishes it from other countries, this study takes the role perception of the private sector as a regulating variable to study the impact of control on trust. It provides the management enlightenment for the government department to control the private sector scientifically in the practice of PPP. The specific research contents mainly include the following three aspects. 1) the construction of the private sector role perception in the PPP project is established. Through the literature review of role theory, and based on the connotation of role, this paper puts forward the concept of role perception in private sector in PPP project, and finds out the application of role theory in marketing and other fields. The role relationship between the two parties is usually divided into two types: merchant relationship and friend relationship. On this basis, this paper analyzes the private sector in PPP projects at home and abroad, and concludes four types of private sector enterprises in PPP projects in China. According to its characteristics, we identify four types of private sector role perception in PPP projects in China, that is, father-son relationship, sibling relationship, and so on. The relationship between friends and businessmen reveals the influence mechanism of private sector role control on trust during the contracting stage of PPP project. Based on the method of multi-case study, this paper reveals the influence mechanism of government department under the regulation of private sector role perception. The impact of contract terms on the perception of trust in the private sector. First, Select representative PPP cases according to the four types of role perception in the private sector. Secondly, According to the research results of PPP project contract control in our group, we identify the key points which have the control function, such as the output standard, the responsibility of investment and financing, the guarantee of performance, and the key points in which the national standard has a certain range and the regulation of the specific project is different. The proportion of capital contribution, breach of contract, penalty for breach of contract, etc., to collect second-hand information for the key points mentioned above, on the basis of which the text data are analyzed, The influence relationship between contract clause control and trust perception and the regulatory effect of role perception are obtained. This paper provides two management revelations to the government in the contracting stage of scientific design contract. It reveals the influence mechanism of private sector role control on trust under the regulation of private sector role perception in PPP project performance stage. 4 (Private sector role perception: paternity and son relationship), 4 (Private sector role perception: father-son relationship), Fraternity, Friends and Merchant Relations) 脳 2 (high / low level of control) totally random situational simulation experiments were conducted to investigate the effect of the government's contract performance control on the private sector's perception of trust under the regulation of private sector role perception. According to the four kinds of role perception of the private sector, four experimental scenarios were designed, and the high / low level control was described separately in each situation, and then the experiment was carried out. Secondly, the analysis of variance was used to process the experimental data. The relationship between contract performance control and trust perception and the regulatory effect of role perception are obtained. Based on this, four points of management enlightenment are provided for government departments to control the private sector appropriately in the process of performance.
【学位授予单位】：天津理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F283

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