云南移动业务支撑系统代理商系统的设计与实现
发布时间:2018-06-06 18:21
本文选题:代理商系统 + UML建模 ; 参考:《云南大学》2016年硕士论文
【摘要】:论文以代理商代理云南移动相关业务的管理活动为基础,对于中国移动来说,中国移动主要通过营业厅和代理商来发展和为现有客户提供服务,而代理商占据了近百分之九十的市场份额,作为云南移动公司来讲,希望通过客户前来办理业务的时间,发掘出用户的消费潜力,为用户推荐更加适合用户的产品与服务,希望用户参与到中国移动的各类营销活动中来,从而实现提升用户满意度和增加公司的收益,对于代理商来说,希望通过最简便快捷的方式为用户完成业务办理,从而获取高额的酬金。此时一套高效完备的代理商系统就显得尤为重要。本文依次介绍了云南移动代理商系统的设计背景,对将要解决的问题和系统的目标进行了概述,对系统将要用到的关键技术做了研究与讲述,分析了此类系统与技术在国内外的研究现状;在需求分析阶段,本文做了系统的业务与功能需求以及一些外部接口和非功能性需求的分析,明确了系统将要做什么,以及在做的时候的要求,在系统设计阶段,阐述了系统的设计原则与每个功能具体设计,指明了将如何来做,在系统实现部分,展现了整个系统采用的开发方法和整个实现的过程。最后,论文对云南移动代理商系统的整个设计与实现过程中的工作进行了总结,对于系统存在的不足进行了分析,提出了改进的方向。
[Abstract]:The paper is based on the agent Yunnan Mobile related business management activities, for China Mobile, China Mobile mainly through the business hall and agents to develop and provide services for existing customers, And the agent occupies nearly 90% of the market share. As the Yunnan Mobile Company, it hopes to discover the consumer's consumption potential through the time customers come to handle the business, and recommend products and services that are more suitable for the users. I hope that users will participate in all kinds of marketing activities of China Mobile, so as to enhance customer satisfaction and increase the company's income. For the agent, I hope to complete the business for the user through the most convenient and quick way. In order to obtain a high rate of remuneration. At this time, a set of efficient and complete agent system is particularly important. This paper introduces the design background of Yunnan Mobile Agent system in turn, summarizes the problems to be solved and the objectives of the system, studies and describes the key technologies to be used in the system. In the stage of requirement analysis, this paper analyzes the business and functional requirements of the system, as well as some external interfaces and non-functional requirements, and clarifies what the system will do. And at the stage of system design, the design principle of the system and the specific design of each function are expounded, and how to do it is pointed out in the system implementation part. The development method and the implementation process of the whole system are presented. Finally, the paper summarizes the whole design and implementation of Yunnan mobile agent system, analyzes the shortcomings of the system, and puts forward the direction of improvement.
【学位授予单位】:云南大学
【学位级别】:硕士
【学位授予年份】:2016
【分类号】:TP311.52
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本文编号:1987677
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