基于组织行为的知识传播模型研究

发布时间：2018-01-13 07:30

本文关键词：基于组织行为的知识传播模型研究　出处：《大连理工大学》2011年硕士论文　论文类型：学位论文

【摘要】：随着知识经济的兴起和全球化竞争的日益激烈,知识已经上升成为组织的首要资源,也是组织获取和保持持续竞争优势的主要源泉。知识传播是组织获取知识,提高自身知识存量,并进行知识创新和知识有效利用的前提和重要手段之一,已经越来越受到知识管理者的重视。大量实证研究结果表明,有效地进行知识传播有利于组织的生存和发展。因此,研究知识传播的内在规律及其影响因素,无论是对学术界还是对企业界都具有重要的意义。从本质上讲,知识传播是知识主体之间进行知识交流的一种组织行为,必然会受到组织行为因素的影响。因此,在深入分析知识、知识主体、知识传播过程及知识传播环境复杂性的基础上,我们结合组织行为的相关理论,分别对个体及团队两种不同知识主体及传播层次下的知识传播规律及其影响因素作了研究。首先,立足于组织内个体之间的知识获取与互传播,考虑个体在知识交流过程中相互影响会产生学习态度、行为及知识存量的改变。在此基础上,建立了基于状态转换和知识传播双层规则的元胞自动机知识传播模型。研究发现,组织内人员微观层次上的局部交互行为在宏观上表现出自组织的复杂特性；组织平均知识存量的增长速度随着初始主动学习率的提高而加快；人员移动和专家机制的引入能够提高组织内部知识传播的效率和知识存量；此外还发现组织平均知识存量的增长速度与人员的自主学习能力成正相关。其次,从组织内攻关任务的多种知识需求出发,考虑跨部门团队成员在完成任务过程中的知识交流与共享行为,构建了基于任务需求——团队知识相匹配的知识传播模型。模型中定义了任务知识需求矩阵、团队成员知识传播规则、知识协同生成规则以及任务需求与团队知识匹配规则,并通过计算机仿真的方法考察了不同知识交流策略对团队内部知识传播与任务完成效果的影响。仿真结果表明,基于关系的知识交流策略有利于知识在团队内部的快速传播,但不利于知识的广泛传播,在后期容易产生传播停滞现象,而基于知识的交流策略则具有明显的后发优势。相应的管理策略是任务初期宜采用基于关系的知识交流策略,而在后期,采取基于知识的交流策略有助于团队顺利、有效地完成任务。最后,对研究工作做了全面总结,并就组织内的知识传播给予一定的建议,以期为组织进行有效地知识传播、制定合理的知识管理策略提供理论指导。
[Abstract]:With the rise of knowledge economy and the fierce competition of globalization, knowledge has become the primary resource of the organization, and it is also the main source for the organization to acquire and maintain the sustainable competitive advantage. Knowledge dissemination is the organization to acquire knowledge. The premise and one of the important means to improve the knowledge stock and carry on the knowledge innovation and the knowledge effective utilization has been paid more and more attention by the knowledge manager. A large number of empirical research results show that. Effective knowledge dissemination is beneficial to the survival and development of an organization. Therefore, it is of great significance to study the inherent law of knowledge communication and its influencing factors for both academia and business circles. In essence, knowledge dissemination is an organizational behavior of knowledge exchange between knowledge subjects, which is bound to be affected by organizational behavior factors. Therefore, in-depth analysis of knowledge, knowledge subject. On the basis of the complexity of the process of knowledge dissemination and the complexity of the environment of knowledge dissemination, we combine the relevant theories of organizational behavior. This paper studies the law of knowledge transmission and its influencing factors under two different knowledge subjects and communication levels: individual and team. First of all, based on the knowledge acquisition and transmission among individuals in the organization, considering the individual interaction in the process of knowledge exchange will produce learning attitude, behavior and knowledge stock changes. On this basis. A cellular automata knowledge transmission model based on state transition and knowledge propagation rules is established. It is found that the local interaction behavior at the micro level in the organization shows the complex characteristics of the organization at the macro level. The growth rate of the average knowledge stock of the organization is accelerated with the increase of the initial active learning rate. Staff mobility and the introduction of expert mechanisms can improve the efficiency and knowledge stock of knowledge dissemination within the organization; It is also found that the growth rate of organizational average knowledge stock is positively related to autonomous learning ability. Secondly, considering the multi-knowledge needs of the task in the organization, considering the cross-departmental team members in the process of completing the task of knowledge exchange and sharing behavior. A knowledge propagation model based on task requirements-team knowledge matching is constructed, in which task knowledge requirement matrix and team members knowledge propagation rules are defined. Knowledge collaborative generation rules and task requirements and team knowledge matching rules. The effects of different knowledge exchange strategies on the effect of knowledge transmission and task completion are investigated by computer simulation. The simulation results show that. The strategy of knowledge exchange based on relationship is beneficial to the rapid spread of knowledge within the team, but it is not conducive to the widespread dissemination of knowledge, and it is easy to produce the phenomenon of communication stagnation in the later period. The corresponding management strategy is that the relationship based knowledge exchange strategy should be adopted at the beginning of the task, but in the later stage. Adopting a knowledge-based communication strategy will help the team to accomplish the task smoothly and effectively. Finally, this paper summarizes the research work and gives some suggestions on the knowledge dissemination in the organization, in order to provide theoretical guidance for the organization to spread knowledge effectively and formulate reasonable knowledge management strategies.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2011
【分类号】：C936

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