基于组织支持感的地方政府公务员工作绩效提升策略

发布时间：2018-01-31 00:26

本文关键词： 地方政府公务员组织支持感工作绩效多维组织支持　出处：《天津商业大学》2015年硕士论文　论文类型：学位论文

【摘要】：随着我国社会的迅速发展以及公共部门管理的深化,对地方政府公务员工作绩效的要求日渐提高。地方政府公务员与广大人民群众直接接触,政府在广大人民群众眼中的形象好坏主要依赖于他们对广大人民群众的服务水平以及服务质量。但实际上,并不是所有地方政府公务员的工作质量以及工作绩效都令广大人民群众满意。组织支持感越高,相应的工作绩效也能得到有效提升,也就能更好的实现组织目标,这对我们的日常的组织管理实践有着重要意义。本文试图研究组织支持感对工作绩效的影响,从组织支持感入手,通过研究如何依靠组织支持感来提升地方政府公务员的工作绩效,试图为地方政府公务员的工作绩效找出新的思路和方法。本文首先分析了组织支持感的内涵,介绍了组织支持感的理论基础以及相关变量;其次对地方政府公务员工作绩效不高的表现进行了分析,并概括了相关原因;然后,从组织支持感的角度分析和总结了制约和影响地方政府公务员工作绩效提升的内部因素和外部因素;再次,论述了从组织支持感视角下提升地方政府公务员工作绩效的价值;最后从组织支持的多个维度以及不同方面提出了提升地方政府公务员工作绩效的策略,主要从强化和发挥多维组织支持的功能、营造公平公正的组织氛围、建立有效的组织双向沟通机制、建立有效的组织培训机制、增强组织的工作授权、建立科学公正的绩效考核体系和薪酬激励机制方面提出建议,希望为地方政府管理者的行政管理实践提供有效的现实的指导和依据。
[Abstract]:With the rapid development of our society and the deepening of public sector management, the demands on the performance of local government civil servants are increasing day by day. The local government civil servants are in direct contact with the broad masses of the people. The image of the government in the eyes of the broad masses mainly depends on their service level and service quality. But in fact. Not all local government civil servants work quality and job performance to the satisfaction of the general public. The higher the sense of organizational support, the corresponding job performance can be effectively promoted. This paper tries to study the impact of organizational support on job performance, starting with organizational support. Through the study of how to rely on the sense of organizational support to improve the performance of local government civil servants, trying to find new ideas and methods for the performance of local government civil servants. Firstly, this paper analyzes the connotation of organizational support sense. The theoretical basis of organizational support and related variables are introduced. Secondly, the performance of local government civil servants is analyzed, and the related reasons are summarized. Then, from the perspective of organizational support, it analyzes and summarizes the internal and external factors that restrict and affect the performance improvement of local government civil servants. Thirdly, it discusses the value of improving the performance of local government civil servants from the perspective of organizational support. Finally from the organizational support of multiple dimensions and different aspects proposed to improve the performance of local government civil servants strategies, mainly from the strengthening and play the functions of multi-dimensional organizational support, to create a fair and just organizational atmosphere. Set up effective organization two-way communication mechanism, establish effective organization training mechanism, strengthen organization's work authorization, establish scientific and fair performance appraisal system and salary incentive mechanism to put forward suggestions. It hopes to provide effective practical guidance and basis for the administrative practice of local government managers.
【学位授予单位】：天津商业大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D630.3

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