政府职能、居民评价与乡镇政府满意度——基于10省1336个样本的实证分析

发布时间：2018-02-13 10:10

本文关键词： 乡镇政府绩效评价居民满意度职能转变　出处：《公共行政评论》2017年03期 　论文类型：期刊论文

【摘要】：辖区居民对乡镇政府满意度不仅事关政府治理绩效,更事关"三农"发展大局。对于资源配置权有限的乡镇政府,在哪些方面付出努力更有利于提高居民满意度?论文基于中国乡镇民主与治理调查(CRDGS)数据,以居民对乡镇政府各项职能的评价为关键驱动因素,实证分析了政府职能结构对居民满意度的影响。研究发现,乡镇政府在民主管理职能上所做的努力能获取最大的边际效益,社会管理职能和公共服务职能依次递减,而曾被视为头等要务的经济发展职能并不显著影响居民满意度。进一步地,男性居民更加关注乡镇政府在公共服务职能上所取得的成绩,而女性居民更加关注社会管理职能。研究还发现,随着地区人均收入的提高,居民对乡镇政府的满意度评价更具客观性,在经济发达地区推行以居民满意度为导向的政府绩效评估方法的客观条件更为成熟。
[Abstract]:Residents' satisfaction with township governments is not only related to the performance of government governance, but also to the overall development of "agriculture, rural areas". For the township governments with limited resource allocation rights, what aspects of the efforts to improve the satisfaction of residents? Based on the CRDGSdata of China's Township Democracy and Governance Survey, this paper empirically analyzes the effect of government function structure on residents' satisfaction with the evaluation of township government functions as the key driving factor. The efforts made by township governments in democratic management functions can achieve the greatest marginal benefits, while social management functions and public service functions decrease in turn. The economic development function, once regarded as a top priority, does not significantly affect residents' satisfaction. Furthermore, male residents pay more attention to the achievements of township governments in public service functions. However, female residents pay more attention to the function of social management. The study also found that with the increase of per capita income in the region, residents' satisfaction with the township government is more objective. The objective conditions of implementing the government performance evaluation method based on residents' satisfaction are more mature in the economically developed areas.
【作者单位】：西南财经大学中国西部经济研究中心;
【基金】：中央高校基本科研业务费专项资金资助项目“乡镇政府的绩效考核机制研究——基于居民满意度视角”(JBK1707009)
【分类号】：D630

【参考文献】