中美城市政府门户网站比较研究

发布时间：2018-04-10 07:39

本文选题：城市政府门户网站　切入点：服务型政府　出处：《华中师范大学》2015年硕士论文

【摘要】：现代社会中,政府工作与信息通信技术的紧密结合,更好地为政府转变职能,发挥服务功能起到了重要的作用。信息时代,信息网络与各行各业都在发生越来越紧密的联系,在政府实施有效的管理工作中,同样越来越离不开信息网络。政府门户网站的建立,使公众与政府之间有了更便捷的桥梁,近年来,政府门户网站的发展突飞猛进。本文借鉴美国成熟的城市政府门户网站建设经验,与我国的城市政府门户网站进行比较分析,从中探索规律特点,提出解决现实问题的对策建议,为建设完善的服务型政府门户网站提供参考。本文从公众需求的角度出发,以美国城市政府门户网站的实例,为我国城市政府门户网站的建设提供参考,重点讨论与我国城市政府门户网站存在的差异,通过对比发现自己的不足,加以改进、完善、提高。当前,我国城市政府门户网站整体上还处于一个不断发展完善的阶段,每个地区的发展水平还各不相同,公开信息的透明度不够、在线办公节奏慢、交互沟通难度大、资源调置不合理等现象的存在造成了我国城市政府门户网站的服务性较差,诸多功能还有待进一步完善。全文共分为五个部分：第一部分：绪论,目的在于概括总结论文的基本情况。通过介绍论文的研究背景及意义,重点阐明政府门户网站建设这一课题的实际价值,然后总结相关研究的现状,进而点明本文的总体考虑和构思,概括提炼出本文的研究方法和创新之处。第二部分：相关概念界定和理论阐释。该部分以理论阐述为重点,概括介绍了政府门户网站的相关概念以及本文运用的相关理论。第三部分：中美城市政府门户网站的发展现状及特点。介绍了中美城市政府门户网站各自的发展概况,通过了解中美城市政府门户网站的建立及发展过程,分析各自的运作理念,面对不同受众采取的不同的服务模式；着眼推动我国城市政府门户网站建设这一方向,分析解读并从中找出我国和美国在建设城市政府门户网站中的异同点,从而更好地促进中国城市政府门户网站的发展。第四部分：中美城市政府门户网站比较。主要对中美两国城市政府门户网站的实用性、功能定位、在线服务、信息公开、公众参与、网站设计与用户体验六个方面进行比较,通过对比分析我国城市政府门户网站与美国城市政府门户网站的差异,探讨我国城市政府门户网站建设中存在的问题,并剖析其原因及与之相关的影响因素,以及中美两国城市政府门户网站之间的差异对中国城市政府门户网站建设与发展的启示。第五部分：中国城市政府门户网站建设与发展的对策。在对比分析、查找问题、剖析原因、总结经验的前提下,吸取借鉴美国城市政府门户网站建设的先进成功经验,为我国城市政府门户网站的建设与发展提出优化策略。
[Abstract]:In modern society, the close combination of government work and information communication technology (ICT) plays an important role in transforming government functions and giving full play to service functions.In the information age, the information network is more and more closely related with all kinds of industries. In the effective management of the government, the information network is also becoming more and more inseparable.With the establishment of the government portal, there is a more convenient bridge between the public and the government. In recent years, the government portal has developed by leaps and bounds.This article draws lessons from the American mature city government portal website construction experience, carries on the comparative analysis with our country city government portal website, from which explores the law characteristic, puts forward the countermeasure suggestion which solves the realistic problem.For the construction of perfect service-oriented government portal to provide reference.From the point of view of public demand, this paper provides a reference for the construction of urban government portals in our country by taking the example of American city government portals, and discusses the differences between the urban government portals and the urban government portals in our country.Through comparison to find their own shortcomings, to improve, improve, improve.At present, the city government portal website of our country is still in a stage of continuous development and perfection, the development level of each region is different, the transparency of public information is not enough, the rhythm of online office is slow, and it is difficult to communicate with each other.The existence of unreasonable allocation of resources has resulted in poor service of urban government portals in China, and many functions need to be further improved.The full text is divided into five parts: the first part: introduction, the purpose is to summarize the basic situation of the paper.By introducing the research background and significance of the thesis, this paper focuses on clarifying the practical value of the subject of government portal website construction, and then summarizes the current situation of relevant research, and then points out the overall consideration and conception of this paper.The research methods and innovations of this paper are summarized and refined.The second part: the definition of relevant concepts and theoretical interpretation.In this part, the related concepts of government portal and the relevant theories used in this paper are introduced.The third part: the development status and characteristics of Chinese and American city government portals.This paper introduces the general situation of the development of Chinese and American city government portals, analyzes their respective operating concepts and different service modes in the face of different audiences through understanding the establishment and development process of Chinese and American city government government portals.Focusing on promoting the construction of urban government portals in China, this paper analyzes and analyzes and finds out the similarities and differences between China and the United States in the construction of urban government portals, so as to better promote the development of urban government portals in China.The fourth part: the comparison of Chinese and American city government portals.This paper mainly compares the practicability, function orientation, online service, information publicity, public participation, website design and user experience of urban government portal between China and the United States.By comparing and analyzing the differences between Chinese urban government portals and American urban government portals, this paper discusses the problems existing in the construction of urban government portals in China, and analyzes the causes and related influencing factors.And the differences between Chinese and American city government portals are enlightening to the construction and development of Chinese city government portals.The fifth part: the countermeasures of the construction and development of Chinese urban government portals.On the premise of comparing and analyzing, searching for problems, analyzing the reasons and summing up the experience, this paper draws lessons from the advanced successful experiences of the construction of American city government portals, and puts forward the optimized strategies for the construction and development of the urban government portals in our country.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D63;D771.2

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