公共危机视角下基层政府公信力提升问题研究

发布时间：2018-04-30 23:18

本文选题：公共危机 + 基层政府　；参考：《长春工业大学》2017年硕士论文

【摘要】：危机是每一种生物在生长到消亡过程中都会遇到的问题,人类社会历史在某种意义上也是一部不断面对危机、应对危机的历史,危机总是与人类社会发展相伴而行。危机一旦超越狭小边界指向不特定的多数人或一定的公共空间就可能演变成公共危机,对现有的正常社会秩序形成严峻威胁,甚至造成严重的损害后果。随着我国改革开放事业的不断深入推进,国内民众生活水平日益提高,社会公众的思想意识也悄然发生了改变,不断趋于理性化和社会化,政府与公民的关系不再只是管理与被管理的关系,也融入了更多服务与被服务的内涵。公民对政府的要求与期望越来越高,而政府行为能否达到相应的要求,则直接决定着政府在公众之中的威信或信用的高低。公共危机事件是最考验政府公信力的事件,政府公信力在公共危机应对中发挥着重要作用,而公共危机处理的最终结果又会对政府公信力产生影响。提升政府公信力不仅可以更有效地解决公共危机,而且还可以解决行政合法性等相关问题,有利于增强政府领导力和国家凝聚力,有助于社会和谐稳定发展。但如果基层政府在公共危机中应对不当则会失去公众的信任,使公信力下降,不利于政府工作的有效进行。当前我国基层政府存在着政府信用意识不强、政令朝发夕改和公共危机处理能力弱等问题,极大地损害了广大基层民众对政府的信任,破坏了基层政府的公众形象。公信力不足会导致政府在处理公共危机事件时无法取得民众的信任而难以得到他们的配合,既不利于危机的解决,也会威胁涉事群众的生命、财产安全。因此,基层政府的公信力建设问题在公共危机事件的凸显下变得尤为重要。
[Abstract]:Crisis is a problem that every living thing will encounter in the process of growth and extinction. In a sense, the history of human society is also a history of constantly facing crisis and coping with crisis. Crisis is always accompanied by the development of human society. Once the crisis points beyond the narrow boundary to the unspecified majority or a certain public space, it may evolve into a public crisis, which poses a serious threat to the existing normal social order, and even results in serious damage. With the deepening of the cause of reform and opening up in our country, the living standards of the people in China are improving day by day, and the ideological consciousness of the social public has quietly changed, and has continued to be rationalized and socialized. The relationship between government and citizen is not only the relationship between management and management, but also the connotation of service and service. Citizens' demands and expectations on the government are becoming higher and higher, and whether the government's behavior can meet the corresponding requirements directly determines the prestige or credit of the government in the public. Public crisis is the most important test of the credibility of the government, which plays an important role in the response to the public crisis, and the final outcome of the public crisis will have an impact on the credibility of the government. Enhancing the credibility of the government can not only solve the public crisis more effectively, but also solve the related problems such as administrative legitimacy, which is helpful to strengthen the government leadership and national cohesion, and contribute to the harmonious and stable development of the society. However, if the grass-roots government does not respond properly to the public crisis, it will lose public trust, reduce public credibility and hinder the effective conduct of government work. At present, the government credit consciousness is not strong in our country's grass-roots government, the government order is reformed and the public crisis management ability is weak, which has greatly damaged the trust of the masses of grass-roots people to the government and destroyed the public image of the grass-roots government. The lack of credibility will result in the government can not obtain the trust of the people when dealing with the public crisis, which is not conducive to the solution of the crisis, but also will threaten the lives and property safety of the people involved. Therefore, the credibility of grass-roots governments in the public crisis has become particularly important.
【学位授予单位】：长春工业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630

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