突发事件中网络舆论的形成及应对——以丽江“女游客被打”事件为例

发布时间：2018-05-14 00:25

本文选题：丽江“女游客被打”事件 + 网络突发事件　；参考：《学习论坛》2017年08期

【摘要】：网络舆论在政府处置突发事件的过程中,扮演着越来越重要的角色。政府作为突发事件网络舆论关注的中心主体,稍有疏忽,其不当举止带来的负面影响将在网络舆论的放大镜下成倍扩张,突发事件的负向发展态势将愈发难以扭转。政府想要成功避免失控的舆论发展为突发事件,关键在于把握突发事件中网络舆论的形成和发展机制,明确自身所处的舆论情境,设计正确的应对计划。丽江"女游客被打"事件作为政府不当应对网络舆论的典型案例,丽江政府的应对经验有着极强的借鉴性和启示性。
[Abstract]:Network public opinion plays a more and more important role in the process of government dealing with emergencies. The government, as the central subject of public opinion on emergency network, is negligent, and the negative influence brought by its improper behavior will expand exponentially under the magnifying glass of network public opinion, and the negative development situation of emergency will become more and more difficult to reverse. The key of the government to avoid the uncontrolled development of public opinion into an emergency is to grasp the formation and development mechanism of network public opinion in the emergency, to make clear the public opinion situation in which it is located, and to design a correct response plan. The incident of "female tourists being beaten" in Lijiang is regarded as a typical case in which the government improperly responds to the public opinion on the Internet, and the experience of the government in dealing with it is of great reference and enlightenment.
【作者单位】：南开大学周恩来政府管理学院;
【基金】：国家社科基金项目“公民有序政治参与中的协商民主机制研究”(16BZZ024) 江苏省社会科学基金项目“群体性事件化解中的协商民主机制”(15MLB008)的阶段性成果
【分类号】：D63;G206

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