荆州服务型电子政务文化建设研究

发布时间：2018-06-04 02:42

本文选题：荆州 + 电子政务　；参考：《长江大学》2017年硕士论文

【摘要】：从1990年起,世界各国开始建设电子政务,探索提供行政服务新方式。相比于世界上一些国家的电子政务,中国研究起步较晚,所以建设水平也较为落后。对于政府来说,电子政务的目的就是更好的为公众服务。当前我国处于政府转型期,正在探索服务型政府建设,这就为两者的有机结合提供了可能。本文以服务型政府建设和电子政务为切入点,选取服务型电子政务文化建设作为研究对象,吸取澳大利亚、新加坡等国家建设电子政务的成功经验作为对荆州建设的参考意见,分析了其建设过程中取得的成就和存在的问题并提出了建议。本文以选取荆州市服务型电子政务文化为落脚点,通过走访调查、文献研究和问卷调查等方法,对荆州市服务型电子政务文化建设过程中的各项问题进行了调查和分析。第一部分绪论涉及到研究背景和意义、国内外研究现状和发展动态、研究内容和研究方法;第二部分探讨了服务型电子政务文化的内涵、要素和特征等内容;第三部分分析了目前的建设成果和取得的成就;第四部分分析了荆州在建设服务型电子政务文化过程中出现的问题;第五部分则是根据问题提出了配套的解决办法。荆州作为一个文化古城,在建设发展过程中还存在许多不足。本文将电子政务和服务型政府建设结合起来,为探讨解决荆州服务型电子政务文化建设过程中存在的不足提供了解决思路,也使政府行政管理服务理论更加丰富。
[Abstract]:Since 1990, countries around the world began to build e-government and explore new ways to provide administrative services. Compared with some countries in the world, the research of China started late, so the level of construction is relatively backward. For the government, the aim of e-government is to better serve the public. At present our country is in the government transition period, is exploring the service-oriented government construction, which provides the possibility for the organic combination of the two. This paper takes the construction of service-oriented government and e-government as the starting point, selects the cultural construction of service-oriented e-government as the research object, and draws on the successful experiences of Australia, Singapore and other countries in building e-government as the reference for the construction of Jingzhou. The achievements and problems in the process of construction are analyzed and some suggestions are put forward. This paper takes Jingzhou Service-type E-government culture as the foothold, through visiting investigation, literature research and questionnaire investigation, this paper investigates and analyzes the problems in the process of construction of service-oriented E-government culture in Jingzhou City. The first part of the introduction involves the research background and significance, domestic and foreign research status and development trends, research content and research methods, the second part discusses the content, elements and characteristics of service-oriented e-government culture. The third part analyzes the current construction achievements and achievements; the fourth part analyzes the problems in the construction of service-oriented e-government culture in Jingzhou; the fifth part is based on the problems put forward a complete set of solutions. Jingzhou as an ancient cultural city, there are still many deficiencies in the process of construction and development. This paper combines the construction of E-government with service-oriented government, which provides a solution for solving the problems in the process of construction of service-oriented e-government in Jingzhou, and makes the theory of government administration service more abundant.
【学位授予单位】：长江大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D63

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