公共危机事件的网络谣言防控与治理路径研究

发布时间：2018-06-09 04:37

本文选题：公共危机 + 网络谣言　；参考：《贵州大学》2015年硕士论文

【摘要】：目前,我国正处于改革攻坚的重要时期,社会转型、矛盾频发,各类社会问题随着经济社会的发展积聚而出。加之,互联网如雨后春笋般蓬勃发展,虚拟化网络空间正逐渐成为我国网民进行信息沟通和交流的重要平台。社会矛盾的激化与信息化技术平台的发展催生了网络谣言,尤其在公共危机事件中,由于信息的匮乏与不对称,各类真假难辨的信息都通过网络等新兴媒介进行迅速传播,此时,公共危机事件的网络谣言便应运而生,它不仅出现在公共危机事件发生的各个阶段,而且影响大、杀伤力强,甚至成为非理性群体无意识行为产生的导火索,进而危害我国经济安全与社会稳定。因此,有效地防控与治理公共危机事件的网络谣言,将其影响化解在萌芽状态,合理抑制危害的扩大,进而提高各级政府网络危机管理能力,是当前政府及各部门亟待解决的问题。本文首先通过比较研究的方法对谣言、网络谣言、自由言论进行了清晰的界定,结合网络谣言与公共危机事件的特征,总结出公共危机事件网络谣言的具体内涵,在此基础上分析其在新形势下所具有的新特征;其次以公共危机事件发展周期为基础,细分公共危机事件的网络谣言的种类,并以传播学、心理学、社会学为分析视角,深入分析公共危机事件的网络谣言形成的原因;然后通过对近年来我国政府防控与治理公共危机事件的网络谣言典型案例进行剖析,总结出公共危机事件的网络谣言给网民、国家、政府和社会造成的危害,同时,归纳出当前我国政府防控与治理公共危机事件网络谣言的现状、问题及其原因。文章的最终落脚点是以善治理论为基础,重点探寻公共危机事件的网络谣言防控与治理路径。以善治模式为依托,概括出在防控与治理公共危机事件的过程中,政府积极发挥主导作用的同时,更需积极整合并有效利用各类社会资本,引入多元化的治理主体,竭力构建一个网民、政府、主流媒体及非政府组织协同合作的新型治理模式,不断促进我国网络环境的稳定和谐。
[Abstract]:At present, China is in an important period of reform, social transformation, frequent contradictions, all kinds of social problems with the development of economic and social accumulation. In addition, the Internet is booming, virtualization of cyberspace is gradually becoming an important platform for information communication and communication among Chinese netizens. The intensification of social contradictions and the development of information technology platform have given birth to network rumors, especially in public crisis events, because of the lack and asymmetry of information, all kinds of real and false information are spread rapidly through the network and other emerging media. At this time, the network rumor of the public crisis event emerges as the times require, it not only appears in every stage of the public crisis event, but also has a big influence and strong killing power, and even becomes the trigger of the irrational group's unconscious behavior. Thus endangering our economic security and social stability. Therefore, the effective prevention, control and management of public crisis events of the network rumors, its impact in the bud, reasonable suppression of the spread of harm, and then improve the ability of governments at all levels of network crisis management, Is the current government and various departments to solve the problem. Firstly, this paper defines the rumors, network rumors and free speech by comparing the methods of research, and sums up the concrete connotation of the public crisis events by combining the characteristics of network rumors and public crisis events. On this basis, it analyzes its new characteristics under the new situation; secondly, based on the development cycle of public crisis events, it subdivides the types of network rumors of public crisis events, and analyzes from the perspective of communication, psychology and sociology. This paper deeply analyzes the reasons for the formation of the online rumors of public crisis events, and then through the analysis of the typical cases of prevention, control and management of the public crisis incidents in recent years, summarizes the network rumors of the public crisis events to the Internet users. At the same time, the paper sums up the current situation, problems and causes of the network rumors of government prevention, control and management of public crisis events in our country. On the basis of the theory of good governance, the article focuses on the prevention and control of public crisis events and the path of prevention and control of network rumors. Based on the model of good governance, this paper summarizes that in the process of preventing, controlling and managing public crisis, the government should play a leading role, and at the same time, it is necessary to integrate and utilize all kinds of social capital effectively, and to introduce diversified governance subjects. This paper tries to build a new governance mode of cooperation among Internet users, government, mainstream media and non-governmental organizations, which promotes the stability and harmony of our country's network environment.
【学位授予单位】：贵州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D63

【参考文献】