东莞市大朗镇行政服务中心工作效能评价

发布时间：2018-06-17 07:00

本文选题：东莞市大朗镇 + 行政服务中心　；参考：《华中科技大学》2015年硕士论文

【摘要】：20世纪90年代,在信息技术的迅速发展的带动下,美国国内首先发起了一场名为“政府再造”的管理革命,主要是通过在新技术,特别是信息技术的支持下重新清理、评价并大幅度改善原有的管理机制,从而降低管理成本、提高管理效率。这种“政府再造”波及了美国国内的大部分公共部门,引发了公共部门的功能、流程再造。现在看来,政府再造的有两个方面的意义:一个是进一步明确服务型政府的内涵;一个是提出了全新的服务型政府的概念和工作方式,同时提高了政府雇员的素质,为政府全面调整内外各方利益关系提供途径。行政服务中心这一体制作为一种制度创新的理念提出,在中国已有十多年的发展,笔者认为分析行政服务中心制度,一方面可以探讨行政制度创新可能存在的下一步的改革方向,另一方面在分析行政服务中心与当前的政府职能的兼容状况后可以对明确中心的定位、发展方向提供一些帮助。作者认为,有必要通过对研究东莞市大朗镇行政服务中心的职责及管理权限等方面内容,了解当前行政服务中心的建设状况。大朗镇政府行政服务中心还存在“法律地位不明确,职能定位不清晰”、“管理体制不完善,运行制度不健全”“总体认识出现偏差,人力资源开发不足”、“部门之间配合不协调,办事效率不高”等方面问题,为此,本文拟通过对大朗镇行政服务中心进行个案研究,分析其绩效并提出工作建议。
[Abstract]:In the 1990s, driven by the rapid development of information technology, the United States first launched a management revolution called "Government Reengineering", mainly through re-cleaning with the support of new technology, especially information technology. Evaluate and improve the original management mechanism to reduce management costs and improve management efficiency. This kind of "government reengineering" has affected most public sectors in the United States and triggered the function of the public sector, process reengineering. Now it seems that there are two aspects of significance for government reengineering: one is to further clarify the connotation of service-oriented government; the other is to put forward a new concept and working method of service-oriented government, and at the same time to improve the quality of government employees. To provide a way for the government to adjust the interests of internal and external parties in an all-round way. As an idea of system innovation, the system of administrative service center has been developed for more than ten years in China. The author thinks that the system of administrative service center is analyzed. On the one hand, we can discuss the direction of the reform of the administrative system innovation, on the other hand, after analyzing the compatibility between the administrative service center and the current government functions, we can provide some help for defining the orientation and developing direction of the administrative service center. The author holds that it is necessary to understand the current situation of the construction of the administrative service center by studying the responsibility and management authority of the administrative service center in Dalong Town of Dongguan City. The administrative service center of Dalong Town also has "unclear legal status, unclear function orientation", "imperfect management system, imperfect operating system", "deviation in overall understanding and insufficient development of human resources". "the coordination between departments is not coordinated, the efficiency is not high" and so on. Therefore, this paper makes a case study on the administrative service center of Dalong Town, analyzes its performance and puts forward some suggestions.
【学位授予单位】：华中科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D630

【相似文献】