烟台市福山区政府政务服务中心建设的问题与对策研究
本文选题:政务服务中心建设 + 行政审批 ; 参考:《青岛大学》2017年硕士论文
【摘要】:我国自改革开放以来,社会主义市场经济获得了高速的发展,为适应这种形势,我国不断推进社会主义政治体制改革,各级地方政府也面临着越来越迫切的职能转变要求,而行政审批制度改革则是政府转变职能的重要方面。为推动行政审批制度改革,我国许多地区都推出了许多改革的举措,其中政务服务中心作为推动政府政务公开、提高政府服务质量和行政效率的重要载体,近些年来获得了长足的发展。通过对政务服务中心产生的过程、发展的现状进行研究,分析政务服务中心在产生和发展的过程中出现的问题并提出一些解决的办法,不仅仅有利于传播前人关于政务服务中心不同方面的优秀研究成果,更重要的是对改进和完善政务服务中心,更好地推进行政审批制度改革发挥一定借鉴指导作用。本文第一章提出了研究的背景、目的与意义,梳理并归纳了国外国内的相关理论和发展过程,介绍了本文研究的主要内容和研究方法。第二章对政务服务中心的含义、职能作用、建设的意义以及相关的理论进行了概述。在第二章的基础之上,第三章介绍了福山区政务服务中心的运行现状,主要总结了福山区政务服务中心成立以来取得的成绩,以及目前存在四个方面问题:政务服务中心缺乏相关法律制度;政务服务中心窗口职能受限;缺少对窗口工作人员的激励和保障机制;信息技术的运用相对滞后。第四章主要研究了英国、韩国等国外先进国家以及广州荔湾区、南通市等国内先进城市的建设经验,对照先进查找不足,并在此基础之上,第五章提出了问题的对策和建议,包括准确定位政务服务中心,完善运行机制;明确地方行政服务中心的法律地位和职能定位;深化服务型政府理念,更好的创建服务型政府;加大对政务服务中心软硬件建设的投入。希望能够为福山区政务服务中心以及其他有相似问题的地方政务服务中心的建设和发展提供有益的参考。
[Abstract]:Since the reform and opening up, the socialist market economy has developed at a high speed. In order to adapt to this situation, our country has continuously promoted the reform of the socialist political system, and local governments at all levels are also facing more and more urgent demands for functional transformation. The reform of the administrative examination and approval system is an important aspect of the transformation of government functions. In order to promote the reform of the administrative examination and approval system, many reform measures have been put forward in many areas of our country. Among them, the government affairs service center is an important carrier to promote the openness of government affairs and to improve the quality of government service and administrative efficiency. In recent years, great progress has been made. Through the research on the process and the present situation of the development of the government service center, the problems in the process of the emergence and development of the government affairs service center are analyzed, and some solutions are put forward. It is not only conducive to the dissemination of previous outstanding research results on different aspects of government service center, more important is to improve and improve the government service center, better promote the reform of administrative examination and approval system play a certain role in guiding. The first chapter puts forward the background, purpose and significance of the research, combs and summarizes the relevant theories and development process at home and abroad, and introduces the main contents and research methods of this paper. The second chapter summarizes the meaning, function, construction significance and relevant theories of government service center. On the basis of the second chapter, the third chapter introduces the current situation of the Fushan government service center, and summarizes the achievements made since the establishment of the Fushan government service center. At present, there are four problems: the lack of relevant legal system in the government service center; the limited function of the window in the government service center; the lack of incentive and protection mechanism for window staff; and the relative lag in the application of information technology. The fourth chapter mainly studies the construction experience of advanced cities such as Britain, South Korea, Liwan District, Nantong City and other advanced cities in Guangzhou. On the basis of this, the fifth chapter puts forward the countermeasures and suggestions. Including the accurate positioning of the government service center, improve the operational mechanism; clarify the legal status and functional positioning of the local administrative service center; deepen the concept of service-oriented government, better create service-oriented government; Increased investment in government service center hardware and software construction. It is hoped that it can provide a useful reference for the construction and development of the government service center in Fushan District and other local government service centers with similar problems.
【学位授予单位】:青岛大学
【学位级别】:硕士
【学位授予年份】:2017
【分类号】:D630
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