地方政府网络舆情回应机制研究
发布时间：2018-09-09 14:39
【摘要】：随着公众权利意识逐步提高,网络成为其参与公共事务、表达自身权益、监督政府行为的重要渠道之一,也成为公务人员及其政府部门及时把握民意的重要窗口。同时,“大众麦克风”时代的来临,社会舆论空间将继续扩大,使网络舆情的社会影响力和推动力日益显现。因此,推动公民、网民有序政治参与为主要内容的网络舆情表达与地方政府回应机制建设,是深刻体现十八届三中、四中全会《决定》关于政府改革“推进国家治理体系和治理能力现代化”建设法治国家的内在要求。而依托互联网兴起的网络舆情事件日渐增多,政府是否能够积极回应、有效回应已成为公众关注的焦点。尤其是地方政府作为我国基层政府,是社会管理与经济发展的执行者和组织者；是与公众接触最广、最为亲近、密切的管理者和服务者；本文试图通过完善地方政府网络舆情回应机制来增进政府与网民、公民之间进行互动、对话、协商的公共空间,使得二者能够借助制度化的载体和渠道进行交流,通过相互影响,达到意见的表达和自身权益的维护,为服务型政府建设打下了坚实的基础。鉴于网络舆情背景下对地方政府回应的要求。本文以公共领域为研究范畴,以网络舆情为研究主题,探讨在网络公共领域内社会公众与政府等公权机构的角色定位、价值定位、行为选择及网络舆情与政府回应机制如何实现衔接等,着眼于政府在网络舆情中的制度安排、价值观念、行为选择,来检讨政府回应网络舆情时表现出回应意识不强、缓慢、被动回应等问题,通过以案例的方式论述网络舆情双面效应对地方政府的影响,从而为政府网络舆情回应存在的问题提供实证依据。然后,基于网络上引发巨大反响的典型事件出发,进一步对地方政府网络舆情回应机制缺失的深层原因进行探讨,从客观环境到政府再到公众进行全面分析,来致力于完善地方政府网络舆情回应机制而提出对策,包括：完善研判机制、优化制度机制、提升地方政府回应能力水平、引导网民理性参与、转变公务人员行政理念,树立服务意识、提升依法办事的能力水平。
[Abstract]:With the gradual improvement of public awareness of rights, the Internet has become one of the important channels for them to participate in public affairs, express their own rights and interests, and supervise government actions, and it has also become an important window for public officials and their government departments to grasp public opinion in a timely manner. At the same time, with the advent of the era of "mass microphone", the space of public opinion will continue to expand, making the social influence and driving force of network public opinion more and more apparent. Therefore, the promotion of the expression of network public opinion and the construction of local government response mechanisms, which promote citizens and netizens' orderly political participation as the main content, is a profound embodiment of the third Middle School of the 18th National people's Congress. The fourth Plenary session of the CPC Central Committee decided on the internal requirements of government reform to "promote the modernization of the national governance system and governance capacity" and build a country ruled by law. However, with the increasing number of Internet public opinion events, whether the government can respond positively and respond effectively has become the focus of public attention. The local government, as the basic level government of our country, is the executor and organizer of social management and economic development, the most extensive contact with the public, the closest and the close manager and the server. This paper attempts to improve the local government network public opinion response mechanism to enhance the interaction between the government and Internet users, citizens, dialogue, consultation between the public space, so that the two can use the institutionalization of the carrier and channels for communication. Through mutual influence, the expression of opinions and the protection of their own rights and interests have laid a solid foundation for the construction of service-oriented government. In view of the network public opinion background to the local government response request. This article takes the public domain as the research category, takes the network public opinion as the research topic, discusses the social public and the government and so on public authority organization role localization, the value localization in the network public domain, The behavior choice and how to link up the network public opinion and the government response mechanism, focusing on the system arrangement, the value concept, the behavior choice of the government in the network public opinion, to review the government to respond to the network public opinion when the response consciousness is not strong, slow, and so on. This paper discusses the influence of the double-sided effect of the network public opinion on the local government by the way of case study, so as to provide the empirical basis for the problems existing in the response of the government network public opinion. Then, based on the typical events on the network, the deep reasons for the lack of the local government's network public opinion response mechanism are further discussed, from the objective environment to the government and then to the public to conduct a comprehensive analysis. In order to improve the local government network public opinion response mechanism and put forward countermeasures, including: improve the research mechanism, optimize the system mechanism, improve the level of local government response ability, guide Internet users to participate rationally, change the administrative concept of public servants, Set up service consciousness, raise the ability level of handling affairs according to law.
【学位授予单位】：西北政法大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D63
本文编号：2232677
[Abstract]:With the gradual improvement of public awareness of rights, the Internet has become one of the important channels for them to participate in public affairs, express their own rights and interests, and supervise government actions, and it has also become an important window for public officials and their government departments to grasp public opinion in a timely manner. At the same time, with the advent of the era of "mass microphone", the space of public opinion will continue to expand, making the social influence and driving force of network public opinion more and more apparent. Therefore, the promotion of the expression of network public opinion and the construction of local government response mechanisms, which promote citizens and netizens' orderly political participation as the main content, is a profound embodiment of the third Middle School of the 18th National people's Congress. The fourth Plenary session of the CPC Central Committee decided on the internal requirements of government reform to "promote the modernization of the national governance system and governance capacity" and build a country ruled by law. However, with the increasing number of Internet public opinion events, whether the government can respond positively and respond effectively has become the focus of public attention. The local government, as the basic level government of our country, is the executor and organizer of social management and economic development, the most extensive contact with the public, the closest and the close manager and the server. This paper attempts to improve the local government network public opinion response mechanism to enhance the interaction between the government and Internet users, citizens, dialogue, consultation between the public space, so that the two can use the institutionalization of the carrier and channels for communication. Through mutual influence, the expression of opinions and the protection of their own rights and interests have laid a solid foundation for the construction of service-oriented government. In view of the network public opinion background to the local government response request. This article takes the public domain as the research category, takes the network public opinion as the research topic, discusses the social public and the government and so on public authority organization role localization, the value localization in the network public domain, The behavior choice and how to link up the network public opinion and the government response mechanism, focusing on the system arrangement, the value concept, the behavior choice of the government in the network public opinion, to review the government to respond to the network public opinion when the response consciousness is not strong, slow, and so on. This paper discusses the influence of the double-sided effect of the network public opinion on the local government by the way of case study, so as to provide the empirical basis for the problems existing in the response of the government network public opinion. Then, based on the typical events on the network, the deep reasons for the lack of the local government's network public opinion response mechanism are further discussed, from the objective environment to the government and then to the public to conduct a comprehensive analysis. In order to improve the local government network public opinion response mechanism and put forward countermeasures, including: improve the research mechanism, optimize the system mechanism, improve the level of local government response ability, guide Internet users to participate rationally, change the administrative concept of public servants, Set up service consciousness, raise the ability level of handling affairs according to law.
【学位授予单位】：西北政法大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D63
【参考文献】
相关期刊论文 前3条
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3 娄成武;顾爱华;;行政回应的哲学解读[J];中国行政管理;2006年09期
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