桂林市军休服务管理中存在的问题及对策研究

发布时间：2018-09-18 18:59

【摘要】：2014年9月,民政部发布第53号部长令,公布了《军队离休退休干部服务管理办法》。《办法》明确了当前军休服务管理工作的几个基本要点,具体分为总则、服务管理内容、服务管理方式、服务管理机构和服务管理工作人员及附则等六大部分。当前,桂林市军休服务管理机构在开展服务管理中取得了一定成绩,保持了军队离休退休干部的思想稳定,保障他们的晚年生活,但仍存在一些问题,包括落实军队离休退休干部的“生活待遇”不到位、服务管理方式落后、服务管理工作人员服务水平低及推进军休服务管理社会化工作不力等等。因此,本文通过文献分析法和访谈法,取得第一手资料和真实意见,分析桂林市军休服务日常管理中存在问题、形成原因和解决对策等。简要阐述当前桂林市军休服务管理机构服务管理现状后,引出了桂林市军休服务管理机构在服务管理中存在的四个方面问题：一是落实军队离休退休干部的生活待遇不到位；二是军休服务管理机构管理方式过于单一；三是现有军休服务管理机构工作人员服务水平低；四是对推进军休服务管理社会化过程推进不力。归纳起来,导致以上四个问题出现有以下几个方面的原因：一是受到全能型政府的影响。全能型政府的背景下,政府部门(在本文中指军休服务管理机构)对一切事务大包大揽,掌握资源分配的主动权,成为社会事务治理的惟一主体。二是桂林市军休服务管理机构的官僚主义色彩严重。表现在其制定公共决策时未能做到民主化和科学化,尊重和听取军队离休退休干部的合理化建议和意见；未建立科学的人员管理体系,不重视对军休服务管理机构工作人员的培训,而且人员“只进不出”,竞争机制缺乏,服务水平偏低。三是社会组织发育不良。表现在桂林市军休服务管理机构对于社会组织的政策扶持力度不足,对购买社会组织服务资金投入有限。针对以上原因,结合当前桂林市军休服务管理机构出台的对策,认为应该从以下几个方面开展下一步的军休服务管理工作：一是运用公共治理理论来分析全能型政府带来的负面影响,提出建设服务型政府。主要做法是形成社会协同治理的格局和合理分配有限资源。其中,形成社会协同治理的具体做法是建立多中心治理体系和自主自治式的网格式管理。二是逐步消除桂林市军休服务管理机构中存在的官僚主义色彩。具体做法是制定公共政策时提高民主化和科学化水平以及尽快建立科学人员管理体系。三是桂林市军休服务管理机构要提高对社会组织培育力度。具体做法是加大政策扶持力度和资金投入水平。总体而言,桂林市军休服务管理机构应主动承担推进军休服务管理中的责任,切实解决好军休服务管理中的存在问题,根据本地实际情况找出破解对策,以更好地利用社会资源、丰富服务内容,拓宽服务领域、提高服务质量,创新军休服务管理方式,落实好军休干部的“两个待遇”,早日实现“六老”目标。
[Abstract]:In September 2014, the Ministry of Civil Affairs issued ministerial decree No. 53, promulgating the Measures for the Service and Management of Retired Military Cadres. The Measures clarify several basic points of the current service and management of military retirement, which can be divided into six parts: general principles, service and management contents, service and management methods, service management institutions, service and management personnel and appendices. Previously, Guilin Municipal Army Retired Service Management Organization has made some achievements in carrying out service management, maintaining the ideological stability of retired military cadres and guaranteeing their old life, but there are still some problems, including the implementation of retired military cadres'"living treatment" is not in place, backward service management methods, service management personnel. Therefore, through literature analysis and interviews, this paper obtains first-hand information and real opinions, analyzes the problems in daily management of military rest services in Guilin City, causes and solutions. After the current situation of service management, this paper points out four problems in service management of Guilin military retirement service management institutions: first, the inadequate living benefits of retired military cadres; second, the management mode of military retirement service management institutions is too single; third, the service level of the existing military retirement service management institutions is low; fourth, the service level of the existing military retirement service management institutions is low; To sum up, the above four problems are caused by the following reasons: First, the influence of the omnipotent government. Under the background of the omnipotent government, the government departments (in this paper refers to the military retirement service management agencies) take a big responsibility for all matters and grasp the distribution of resources. Second, the bureaucracy of Guilin's military retirement service and management institutions is serious. Third, the development of social organizations is not good. It is manifested in the lack of policy support for social organizations and the limited investment in purchasing social organizations services. The reasons are as follows: Firstly, using the theory of public governance to analyze the negative impact of the omnipotent government and propose the construction of a service-oriented government. The main way is to form a pattern of coordinated social governance. Among them, the concrete way to form social coordinated governance is to establish a multi-center governance system and autonomous grid management. The second is to gradually eliminate the bureaucratic color in Guilin's military retirement service management institutions. Third, Guilin Municipal Army Rest Service Management Institutions should enhance the cultivation of social organizations. The specific approach is to increase the level of policy support and capital investment. In order to make better use of social resources, enrich the service content, broaden the service field, improve the service quality, innovate the management mode of military retirement service, implement the "two benefits" of military retired cadres, and realize the "six veterans" goal as soon as possible.
【学位授予单位】：广西师范大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D632.2

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