泉州市直机关公务员工作压力、心理资本和工作倦怠的关系研究

发布时间：2018-10-31 11:36

【摘要】：中国正处在经济社会转型开放的关键阶段,公务员作为社会管理的具体执行者,其是否稳定的工作状态关系到国家的稳定、发展和改革。由中人网发布的关于中国职场人士工作倦怠情况调查报告可以看出,公务员工作倦怠情况较为严重,这一现象也越来越引起社会各界人士的重视。随着社会发展,党和政府的行政能力受到更多的挑战。如果公务员对待工作缺乏热情,疲于应对,会影响到政府的执政能力和行政效率,从而影响到整个国家的进步。所以,了解和研究公务员的工作倦怠情况,具有重要的现实意义。本研究以泉州市市直机关公务员为研究对象,采用问卷调查的方式,向泉州市直机关公务员334人发放了调查问卷,有效问卷320份。用SPSS22.0工具对回收问卷进行分析,探寻公务员工作压力、心理资本和工作倦怠的关系。研究结果表明,泉州市直机关公务员的工作压力与工作倦怠显著呈正相关;泉州市直机关公务员的心理资本与工作倦怠呈显著负相关;泉州市直机关公务员的工作压力与心理资本呈显著负相关。根据研究,提出正确应对公务员工作压力和工作倦怠的方法手段,包括完善公务员激励机制和选拔任用机制,拓宽公务员晋升渠道、换岗渠道,丰富培训内容、增加对心理资本的重视程度等。本文的这一研究结论,有助于引起社会对于市直机关公务员职业倦怠现象的重视,积极探索解决其职业倦怠问题的方法,从而帮助其作积极性和工作效率,提升公务员形象,从而促进社会的和谐发展。
[Abstract]:China is in the key stage of economic and social transformation and opening up. As the concrete executor of social management, whether the civil servant is stable or not is related to the stability, development and reform of the country. The survey report on the job burnout of Chinese working people released by Zhongren.com shows that the job burnout of civil servants is more serious, and this phenomenon has attracted more and more attention from people from all walks of life. With the development of society, the administrative ability of the Party and the government is challenged more. If civil servants are not enthusiastic about their work and are tired of dealing with it, it will affect the government's governing ability and administrative efficiency, thus affecting the progress of the whole country. Therefore, it is of great practical significance to understand and study the job burnout of civil servants. In this study, 334 civil servants in Quanzhou City were investigated by questionnaire, 320 valid questionnaires were sent out. To explore the relationship between job stress, psychological capital and job burnout of civil servants. The results show that the job stress and job burnout of the civil servants in Quanzhou City are positively correlated with the job burnout, and the psychological capital of the civil servants in Quanzhou City is negatively correlated with job burnout. There is a significant negative correlation between the working pressure and psychological capital of the civil servants in Quanzhou. According to the research, the paper puts forward the methods and means to deal with the job pressure and job burnout of civil servants, including perfecting the incentive mechanism and selection and appointment mechanism of civil servants, widening the channels of civil servants' promotion, changing posts and enriching the contents of training. Increase the degree of attention to psychological capital, etc. The conclusion of this paper is helpful for the society to pay attention to the phenomenon of civil servants' job burnout, and to explore the ways to solve the problem, so as to help their enthusiasm and work efficiency, and to improve the image of civil servants. So as to promote the harmonious development of society.
【学位授予单位】：华侨大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630.3

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