陕西省涉外突发事件中的政府应急管理研究

发布时间：2019-02-21 08:39

【摘要】：随着我国经济腾飞和中华民族的伟大复兴,突发事件的发生概率将随之增大,对外交往的不断延伸和扩展,涉外突发事件也将受到前所未有的关注,如何妥善处理涉外突发事件,完善涉外应急管理是学术界和各级政府迫切需要研究的问题。本文以罗伯特·希斯提出的危机管理的框架CMSS (Crisis Management Shell Structure)为理论依据,从信息、咨询、决策、运营四个部分系统分析了陕西省具有突出代表性的外国游客及留学生在陕期间发生的涉外突发事件案例,指出陕西省涉外突发事件应急管理在信息部分存在应急处理信息管理落后、危机风险意识不高的问题；在咨询部分存在社会参与咨询机制欠缺、非政府组织缺位的问题；在决策部分存在决策层领导缺乏针对性培训、决策处置机构错位的问题；在运营部分存在应急保障机制工作力度弱、地区及部门间联动机制不畅等问题。基于案例分析,本文从信息、咨询、决策、运营四个方面对完善涉外突发事件应急管理提出相应的建议,期望该研究成果能在提升涉外突发事件应急管理方面为政府机构提供参考。
[Abstract]:With the rapid economic development of our country and the great rejuvenation of the Chinese nation, the probability of unexpected events will increase, and with the continuous extension and expansion of foreign exchanges, foreign-related emergencies will also receive unprecedented attention. How to properly deal with foreign emergencies and improve foreign emergency management is an urgent problem for academic circles and governments at all levels. This paper is based on Robert Heath's framework of crisis management, CMSS (Crisis Management Shell Structure), from information, consulting, decision-making, Four parts of the operation systematically analyzed the cases of foreign tourists and foreign students who had a prominent representation in Shaanxi Province. It is pointed out that the emergency management of foreign emergencies in Shaanxi Province has the problems of backward information management and low awareness of crisis risk in the information part. In the part of consultation, there are some problems such as the lack of social participation and consultation mechanism, the absence of non-governmental organizations, the lack of targeted training of leaders at decision-making level and the dislocation of decision-making and disposal institutions in the decision-making part. In the operational part, there are some problems, such as weak work of emergency protection mechanism, poor linkage mechanism between regions and departments, and so on. Based on the case analysis, this paper puts forward some suggestions on how to improve the emergency management of foreign emergencies from four aspects: information, consultation, decision making and operation. It is expected that the research results can be used as a reference for government agencies to improve the emergency management of foreign emergencies.
【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D63

【相似文献】